Senior Specialist - Software Engineering

Job Title IBM Mainframe Production Support Engineer zOS Engineer Job Summary

We are looking for an experienced IBM Mainframe Production Support Engineer with strong handson expertise in IBM zOS JCL COBOL CICS DB2 IMS TSOISPF SDSF and JES2JES3 The role will be responsible for maintaining stable mainframe production environments monitoring batch workloads troubleshooting application and system issues and ensuring timely resolution of critical production incidents The ideal candidate should have strong analytical and troubleshooting skills along with experience supporting 24x7 enterprise mainframe environments preferably within Banking and Financial Services

Key Responsibilities

Provide administration and production support for IBM zOS mainframe environments

Monitor and troubleshoot production workloads using JCL TSOISPF SDSF and JES2JES3

Analyze and resolve COBOL application failures JCL errors abends batchjob failures and production incidents

Support and troubleshoot CICS DB2 zOS IMS DB and IMS DC environments

Monitor batch schedules and resolve job failures using ControlM TWS or equivalent enterprise scheduling tools

Perform rootcause analysis and drive resolution of recurring production issues

Coordinate with application database infrastructure storage network and business teams during major incidents

Perform Incident Problem and Change Management activities in line with ITIL processes

Support filetransfer processes involving ConnectDirectNDM FTP and MQ Series





Assist with mainframe performance monitoring automation disaster recovery and businesscontinuity activities

Maintain operational documentation SOPs knownerror records and productionsupport procedures

Primary MustHave Skills

IBM zOS Administration Support

Mainframe Production Support

JCL

COBOL Support Troubleshooting

CICS Administration Support

DB2 for zOS

IMS DB IMS DC

TSOISPF

SDSF JES2JES3

ControlM TWS Batch Monitoring Scheduling

Production Issue Analysis Resolution

ITIL Incident Problem Change Management

Secondary GoodtoHave Skills

Mainframe Storage Concepts

RACF Security Administration

VSAM

REXX Scripting

IBM MQ Series

ConnectDirect NDM

FTP and File Transfer Management

Mainframe Performance Monitoring

Disaster Recovery Business Continuity

ServiceNow and Jira

Banking Financial Services application exposure

OPSMVS and System Automation

Experience Competencies

Preferably 5 years of relevant IBM Mainframe zOS production support experience

Strong handson experience with JCL COBOL troubleshooting CICS DB2 IMS TSOISPF and SDSF

Experience supporting critical batch and online mainframe applications in production

Ability to analyze job abends JCL failures application errors performance issues and production incidents

Positive understanding of ITILbased production support including major incident problem and changemanagement processes

Experience in Banking and Financial Services environments would be advantageous

📌 Senior IBM Mainframe Production Support Engineer (Hyderabad)
🏢 Larsen u0026 Toubro Infotech Ltd (LTI)
📍 Hyderabad