? We're Hiring: Salesforce Technical Lead – Service Cloud
? Location: Bangalore – Vasanth Nagar
? Work Mode: Hybrid (3 Days WFO)
? Experience: 8+ Years
⏳ Notice Period: Immediate Joiners to 15 Days (Serving Notice Only)
Mandatory Skills:
- Salesforce Service Cloud
- Salesforce Development & Technical Leadership
- Apex Classes, Triggers & Unit Testing
- RESTful API Integrations
- Agentforce / [24]7.ai / Kore.ai / Amazon Lex
- CI/CD Pipelines & Deployment
- Agile (Scrum/Kanban)
- Order Management / Servicing
Key Responsibilities:
- Lead Salesforce development and technical delivery.
- Design, develop, test and troubleshoot Apex solutions.
- Manage REST API integrations and ensure application resiliency.
- Drive CI/CD best practices and release management.
- Provide technical guidance and collaborate with cross-functional teams.
Looking for candidates with:
- 8+ years of overall IT experience.
- 5+ years of Salesforce ecosystem experience.
- Solid hands-on Service Cloud and Apex development.
- Prior team leadership and conversational AI platform exposure.