Position: Salesforce Loyalty Cloud Developer

Experience: 5+ years

Relevant experience: Hands-on Salesforce Loyalty Management / Loyalty Cloud

Relevant projects: Experience across 2–3 implementation or enhancement projects is preferred.

Work location: Remote—100% remote

Role Overview

We are looking for an experienced Salesforce Loyalty Cloud Developer with strong hands-on experience in implementing, configuring, and customizing Salesforce Loyalty Management solutions. The ideal candidate should have experience across 2–3 Salesforce implementation or enhancement projects and understand loyalty program management, member lifecycle management, points processing, rewards management, and integrations with Salesforce CRM. The candidate should be able to independently handle technical development, configuration, integrations, and troubleshooting.

Key Responsibilities

1. Design, develop, configure, and implement Salesforce Loyalty Management solutions.
2. Configure loyalty programs, loyalty tiers, member benefits, and rewards structures.
3. Implement loyalty program processes, including points accrual, redemption, expiration, and adjustments.
4. Develop and customize loyalty workflows based on business requirements.
5. Configure member enrollment, member profiles, and loyalty account management.
6. Work on loyalty program currencies, promotions, vouchers, and reward management.
7. Implement partner loyalty programs and manage partner-related configurations.
8. Develop integrations between Salesforce Loyalty Management, Sales Cloud, Service Cloud, Marketing Cloud, and external applications.
9. Work with Salesforce APIs, Apex, Lightning Web Components (LWC),



and other Salesforce development technologies.
10. Configure and manage data flows required for loyalty transactions and member activities.
11. Troubleshoot technical issues and optimize loyalty program performance.
12. Collaborate with functional consultants, architects, and business stakeholders to translate requirements into technical solutions.
13. Participate in technical discussions, code reviews, testing, deployment, and production support.

Required Technical Skills

- Minimum 5+ years of Salesforce development experience.
- Strong hands-on experience in Salesforce Loyalty Management / Loyalty Cloud.
- Positive understanding of loyalty program configuration and implementation.
- Experience with loyalty program setup, member management, and enrollment.
- Strong knowledge of points accrual, redemption, expiration, and adjustment processes.
- Experience with loyalty tiers, rewards, promotions, vouchers, and benefits.
- Strong knowledge of Apex, Triggers, Lightning Web Components (LWC), and SOQL.
- Experience with Salesforce REST and SOAP APIs.
- Knowledge of Salesforce data models and integrations.
- Experience integrating Loyalty Management with other Salesforce clouds and external systems.
- Understanding of Salesforce security, governor limits, and development best practices.

Experience Requirements

- Minimum 5+ years of Salesforce development experience.
- Relevant hands-on experience in Salesforce Loyalty Management.
- Experience working on at least 2–3 Salesforce implementation or enhancement projects is preferred.
- Strong technical, analytical, and troubleshooting capabilities.
- Ability to work independently in a remote delivery environment.

📌 Salesforce Loyalty Cloud Developer (India)
🏢 IMR Soft
📍 India