09 Nov
|
Salve Maria International
|
Kochi
09 Nov
Salve Maria International
Kochi
Title: Study Abroad Sales & Process Trainer
Company: Salve Maria International
Location: Kochi, Kerala
Employment Type: Full-time | On-site
About the RoleSalve Maria Group, an established international education consultancy with nearly 20 years of experience and branches across Kerala, is looking for an experienced Study Abroad Sales & Process Trainer to strengthen the knowledge, counselling skills and sales capabilities of our team.
We are seeking a professional with substantial hands-on experience in the study abroad industry who can independently plan, conduct and evaluate training programmes for new and existing employees.
This is an industry-specific training position, not a general corporate training role.
Mandatory Eligibility Requirements
- Minimum 5 years of direct working experience in the Study Abroad / Overseas Education industry.
- Practical knowledge and experience across multiple international study destinations.
- Strong understanding of student counselling, university admissions, application procedures and sales conversions.
- Excellent spoken and written English, along with fluency in Malayalam.
- Ability to independently deliver effective, practical and engaging training sessions.
Important: Candidates with experience limited to a single study destination, or those with general training experience but no direct study abroad industry experience, will not meet the requirements of this position. Key Responsibilities
- Design and deliver structured induction programmes for newly recruited counsellors and other relevant employees.
- Conduct regular training on international study destinations, admission requirements, application processes and student eligibility.
- Train counsellors in student profiling, effective counselling, lead handling, objection handling, follow-ups and sales conversions.
- Develop training materials, presentations, assessments and practical learning exercises.
- Conduct mock counselling sessions, role-plays and individual performance assessments.
- Identify knowledge and skill gaps and organise appropriate refresher training.
- Coordinate with Country Heads, department heads and management to keep training content accurate and relevant.
- Evaluate training effectiveness and recommend improvements based on employee performance.
- Maintain training schedules, attendance records, assessment results and progress reports.
- Support continuous career development across our branch network.
- Candidate ProfileThe ideal candidate will have:
- Strong practical exposure to multiple study destinations, preferably including the UK, Ireland, Australia, New Zealand, Germany or other European countries.
- Experience in student counselling, admissions, application processing or study abroad sales.
- The ability to explain complex admission and visa-related processes clearly and accurately.
- Strong presentation, communication, coaching and interpersonal skills.
- Experience mentoring junior counsellors, conducting team training or developing employees.
- The ability to assess learning outcomes and improve training effectiveness.
- Willingness to work on-site in Kochi and travel to other branches when required.
Previous experience in a formal Trainer designation is not mandatory. Experienced Study Abroad Counsellors, Team Leaders, Branch Managers and other industry professionals with strong training and mentoring capabilities are encouraged to apply. About Salve Maria GroupSalve Maria Group is an established international education consultancy providing overseas education guidance, admission assistance and language training services through its branch network across Kerala.
- Website: www.salvemariagroup.com
📌 Sales Trainer (Kochi)
🏢 Salve Maria International
📍 Kochi