We are seeking a dynamic and motivated Sales Support Associate to join our team. The ideal candidate will play a crucial role in supporting our sales efforts by screening leads, making cold calls, connecting with prospects, and managing cold data effectively. This role demands a high level of patience, excellent communication skills, and the ability to thrive in a fast-paced environment.

Roles and responsibilities

- Evaluate incoming leads to determine their potential and relevance to our offerings.

- Maintain accurate and up-to-date records in the CRM system.

- Initiate outbound calls to potential prospects from provided data.

- Build rapport with prospects and effectively communicate UniAthena’s value proposition.

- Connect with potential clients to understand their needs and introduce relevant courses or programs.

- Schedule follow-ups and ensure timely communication.

- Work on cold data to identify opportunities and update contact information.





- Regularly clean and organize data to optimise outreach efforts.

- Coordinate with the sales and marketing teams to align strategies and share insights.

- Provide feedback on lead quality and engagement trends to improve overall effectiveness.

Qualifications and Skills:

- Bachelor’s degree in Business, Marketing, or a related field (preferred).

- Proven experience in a similar role is an advantage.

- Exceptional verbal and written communication skills.

- Solid interpersonal skills with a knack for building relationships over the phone.

- Ability to work independently and manage time effectively.

- Proficiency in CRM tools and Microsoft Office Suite.

- High levels of patience and resilience to handle repetitive tasks and challenging conversations

📌 Sales Support Executive (Maharashtra)
🏢 UniAthena
📍 Maharashtra