Company Description FernIndia.com, established in 2021, is focused on delivering high-end customer service experiences. The organization relies on strong market research and a robust feedback mechanism to understand evolving customer needs. FernIndia.com aims to set a benchmark in customer service by continuously improving its offerings and service quality. Team members are encouraged to contribute ideas that enhance customer satisfaction and strengthen long-term relationships with clients.

Role Description The Sales Manager role at FernIndia is a full-time, on-site position based in New Delhi.

The Sales

Manager will oversee daily sales operations, lead and mentor the sales team, and ensure sales targets are met through effective planning and execution.

Responsibilities include developing and implementing sales strategies, analyzing market trends, managing key client relationships, and coordinating with internal teams to improve customer experience. The role also involves tracking performance metrics, preparing sales reports, and identifying new business opportunities to support sustainable growth.





Qualifications

- Candidates should possess strong skills in sales planning, sales execution, and pipeline management.
- Candidates should possess skills in client relationship management, customer service, and stakeholder communication.
- Candidates should possess skills in market research, data analysis, and reporting.
- Candidates should possess skills in team leadership, coaching, and performance management.
- Candidates should have excellent verbal and written communication skills and strong negotiation abilities.
- Candidates should have experience in managing on-site teams and working in a quick-paced, target-driven environment.
- Candidates should ideally hold a bachelor’s degree in Business, Marketing, or a related field; prior experience in sales management is strongly preferred.
- Candidates should demonstrate proficiency with CRM tools, basic MS Office applications, and be comfortable using digital communication platforms.

📌 Sales Manager (New Delhi)
🏢 FernIndia
📍 New Delhi