- Generate and manage leads for retail software solutions.
- Ensure complete lead-to-collection cycle management.
- Identify new prospects through tele-calling, cold calling, networking, and field visits.
- Develop business through agency/channel partner coordination.
- Conduct tele-calling, email campaigns, and direct visits to prospects.
- Handle customer queries and provide product information effectively.
- Deliver online/offline product demos and presentations.
- Share proposals and quotations via email/WhatsApp.
- Handle negotiations with potential clients and close deals.
- Collect purchase orders and ensure accurate Sales Order (SO) entry in the system.
- Coordinate with internal teams for smooth order execution.
- Maintain solid relationships with customers and partners.
- Collect feedback and testimonials from clients.
- Follow up on outstanding payments and ensure timely collections.
- Achieve assigned sales targets within defined timelines.
- Focus on expanding business in assigned territory and segments.
- Ensure continuous communication with customers post order execution.
- Address any issues and ensure customer satisfaction.