09 Nov
|
Etech Global Services
|
Gandhinagar
09 Nov
Etech Global Services
Gandhinagar
Job Title: Sales Executive
Department:Operations
Location:Gandhinagar
Our team is growing – but we are not adding members just to fulfill requests. We are searching for individuals who are ready to be a part of the next big thing and are excited about growing with our company! Leadership is anxiously waiting to cultivate and develop your skills and prepare you for the career journey of a lifetime.
Our focus is to create lasting impressions with each customer interaction. Reflect on the times you have been the customer and you left your experience feeling satisfied, appreciated and valued. Simply put – these are the experiences you will use to deliver world class results to our customer base.
If you consider yourself to be a team player, goal oriented, and possess a passion for helping others; apply to become a part of the Etech Global Services Team.
About Us
Globally, we are over 3000 strong, and we are always searching for new team members which will offer fresh and innovative ideas and diverse approaches to everyday problem solving. Etech is governed by 12-character commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage. Together, these 12 commitments guide our workplace culture and set the tone for how we treat each other.
Visit us: www.etechgs.com
About the role
You will sell stays, packages and experiences for Resort, a luxury wellness resort in Florida, directly to US guests. This is a hands-on, phone-first selling role. You will find the right prospects, call them, build rapport, and close bookings yourself. It is not a supervisory position. If you are a natural closer who enjoys the phone, we will train you on the hospitality side.
What We Offer:
- Health insurance
- Tuition reimbursement for degrees and certifications
- Industry certifications completed on company time
- Rewards and recognition
- Work-life balance initiatives
- A dedicated mentor from day one
What You’ll Be Doing:
· Generate leads and identify the right prospects from web enquiries, abandoned bookings, past guests, event enquiries and your own outreach
· Make outbound and cold calls to prospects, and follow up persistently until you reach a decision
· Handle inbound enquiry and reservation calls and convert them into confirmed bookings
· Sell rooms, suites, spa and wellness packages, retreats, dining and, where assigned, residences
· Upsell room categories, length of stay and add-on services on every call
· Log every call, lead and booking in the CRM with the correct source code
· Meet daily and monthly targets for calls, conversion and revenue
· Pass guest feedback and service issues to the team lead so they reach the property
Requirements
· Experience in outbound or cold calling, telesales, inside sales, lead generation, or telecalling/headhunting-style outreach. This could be in any industry, such as travel, real estate, education, insurance, banking, telecom, e-commerce or recruitment
· A proven record of meeting or beating individual sales, calling or conversion targets
· Comfort with B2C selling: talking to individual customers, understanding their needs, handling objections and closing the sale
· Clear, confident spoken English suitable for calls with US customers
· Resilience, a persuasive and friendly phone manner, and strong follow-through
· Willingness to work US shift hours, including weekends on rotation
Experience level: Entry level to 3 years. Solid freshers with calling or sales internship experience and excellent communication skills are welcome.
Nice to have (not required)
· Experience selling to US, UK or international customers by phone
· Experience in hospitality, travel, wellness or luxury or high-ticket sales
· Familiarity with a CRM, or a reservations system such as Opera or SynXis
· Experience in recruitment or headhunting, where sourcing, outreach and persuasion are core skills
📌 Sales Executive (Gandhinagar)
🏢 Etech Global Services
📍 Gandhinagar