Must have: Field Assist or Similar SFA/DMS Experience The Sales Coordinator & MIS Executive is responsible for handling sales coordination activities, maintaining sales reports, managing DMS/SFA data, supporting the sales team, and ensuring accurate reporting and smooth operational workflow.
Key Responsibilities:
1. Sales Coordination
- Coordinate with ASM, ASE, SO, and TSI teams
- Support daily sales operations and reporting
- Follow up on pending orders, dispatches, and billing
- Ensure smooth communication between the sales team and distributors
1. MIS Reporting
- Prepare Daily Sales Reports (DSR)
- Prepare weekly and monthly MIS reports
- Track primary and secondary sales
- Maintain sales performance data and dashboards
- Share sales analysis reports with management
1. ERP / DMS / SFA Management (Field Assist and Microsoft Dynamics NAV)
- Maintain employee hierarchy in DMS/SFA
- Update distributor and customer master data
- Handle sales hierarchy mapping and corrections
- Monitor invoice flow and reporting issues
- Coordinate with technical and support teams for issue resolution
1. Data Management
- Maintain accurate sales and stock data
- Prepare Excel reports and data analysis
- Verify sales data before system upload
1. Distributor Coordination
- Coordinate with distributors for order processing
- Follow up for stock updates and invoice sharing
- Support DMS implementation and onboarding activities
1. Communication & Support
- Resolve field team and distributor issues
- Support management in operational activities
Required Skills:
- Positive communication and coordination skills
- Strong MS Excel knowledge
- MIS reporting and data analysis skills
- DMS/SFA handling knowledge
- Basic troubleshooting and problem-solving ability
Technical Skills:
- MS Excel (VLOOKUP, Pivot Table, Reports)
- DMS (Field Assist)
- SFA (Field Assist)
Qualification:
- Graduate in any stream
- MBA preferred (optional)
Experience:
- 3-5 years of experience in Sales Coordination / MIS / Back Office Operations