A growing hospitality group with a portfolio of boutique hotels across multiple destinations is seeking an experienced Revenue Manager to manage and optimise its overall revenue performance from its corporate office. The role involves independently overseeing online distribution channels, OTA relationships, inventory and rate management, dynamic pricing, forecasting, direct booking performance and revenue reporting across multiple properties. The ideal candidate should have strong hands-on experience in hotel revenue management, online distribution systems and booking engine integrations, along with the ability to translate market trends and performance data into effective commercial decisions.

1. OTA and channel management (STAAH)

ü Manage inventory, rates, restrictions and stop-sell dates on STAAH and directly on each OTA extranet (MakeMyTrip, Goibibo, Booking.com, Agoda, Expedia and others).

ü Check rate parity daily across OTAs, the brand website and Hotelogix, and fix any mismatch the same day.

ü Plan and upload OTA promotions, deals and visibility programmes every month. Track the cost of each paid OTA programme against the room nights it brings, and recommend where to spend or stop.

ü Be the single point of contact for OTA account managers. Hold a monthly review with each major OTA (visit or call) with agreed targets for ranking, content and conversion.

ü Reply to OTA bookings, queries and modification requests on the same day, in coordination with Reservations and the hotel units.

ü Respond to OTA reviews and track review scores. Pass operational issues to the unit GM.

ü Reconcile OTA payouts and commission against Hotelogix every month, chase pending payments and share the reconciliation with Finance.

ü Onboard any new property onto STAAH and the OTAs, with correct room mapping and rate plans.

2. Rate strategy and forecasting ü Build rate strategy and packages for every season, long weekend,



festival and wedding period, for each unit.

ü Run agile pricing regularly using occupancy, pace, competitor rates and local events.

ü Maintain one approved rate sheet that Sales, Reservations and the hotel units all quote from. Set rate floors and the best available rate, within which the GM Sales negotiates travel agent and corporate rates.

ü Track competitor rates and market trends for each destination and share a short summary every week.

ü Prepare occupancy and revenue forecasts and update the sales plan regularly.

ü Lead a weekly rate and pricing meeting with the unit GMs and the sales team.

3. Website, booking engine and integrations ü Own the website booking engine and its live integration with STAAH and Hotelogix: rates and inventory sync, payment gateway, confirmation emails and cancellation rules. Run test bookings every week and log every failure until it is fixed.

ü Manage website content that affects bookings (rates, offers, packages, banners, room descriptions). Brief the vendor and check the work before it goes live.

ü Keep the direct booking price at least as good as any OTA. Track direct booking share by unit and propose actions to lift it.

ü Set up and maintain Google Analytics (GA4), Search Console and ad pixels so that website enquiries, WhatsApp clicks and bookings are measured. Agree one UTM naming standard with the marketing agency.

ü Make sure every enquiry from the website chat, WhatsApp widget and landing pages reaches the reservations team and is recorded with its source.

4.



CRM Support ü Support the management team in rolling out a hotel CRM or enquiry system.

ü Help define the source and segment tags, and keep Hotelogix source tagging clean so that CRM and PMS reports agree.

ü Report enquiries received, response time and conversion by source and by unit once the CRM is live.

5. Reporting and performance tracking ü Daily: pick-up and availability by unit, and OTA parity exceptions.

ü Weekly: channel mix by unit (OTA, brand website, travel agents, corporate, hotel unit, reservations), enquiries and response times, and competitor rates.

ü Monthly: occupancy, ADR and RevPAR by unit against budget, OTA commission cost, direct share, and OTA payout reconciliation.

ü Keep Hotelogix source and segment tags clean, including a separate source for paid ads, so that agency-generated bookings can be measured.

ü Work with the marketing agency on reports that separate brand search and retargeting from new-customer campaigns, so that management sees the revenue the ads really added.

Requirements

Must have ü 6+ years in hotel revenue management, online distribution or e-commerce, with at least 2 years running OTAs independently.

ü Hands-on with a channel manager (STAAH preferred; SiteMinder, eZee, RateGain or Axis Rooms also fine) and with the extranets of Booking.com, MakeMyTrip, Agoda and Expedia.

ü Strong in rate parity, dynamic pricing, forecasting and competitor analysis.

ü Comfortable with a hotel PMS (Hotelogix preferred) and a website booking engine.

ü Good Excel or Google Sheets skills, and working knowledge of Google Analytics.

ü Clear written English ü Experience with leisure or hill-station boutique hotels or small hotel groups.

ü Basic understanding of Google and Meta ads and how to read their reports.

ü Experience with Simplotel or a similar website and booking engine vendor.

📌 Revenue Manager (New Delhi)
🏢 HRorion
📍 New Delhi