You will be the first voice our guests hear. You turn enquiries into confirmed bookings and keep every booking accurate, from the first call to the guest's arrival.
What you will do
- Handle enquiries by phone, WhatsApp, email, our website and OTAs, and reply quickly.
- Prepare quotations, follow up, and confirm bookings for families, groups, corporate guests and travel agents.
- Record every enquiry in our lead register and keep bookings up to date in eZee.
- Coordinate advance payments with Accounts and special requests with Front Office.
- Offer guests our packages and experiences.
What we are looking for
- 1–3 years in hotel reservations, front office or travel booking.
- Experience with a booking system (eZee preferred) and OTA extranets.
- Clear spoken and written English and Hindi. Gujarati is an advantage.
- Organised, prompt and courteous, including during busy seasons.
- Willing for occasional travel to Manali as well
What we offer
- Best salary according to experience , plus an incentive on direct bookings.
- Statutory benefits (PF/ESI as applicable).
- Training on our systems and a calm, values-driven workplace.
Location: Delhi, Manali · Joining: by 1 December 2026
How to apply: complete our 3-minute application form and upload your CV: ( If not Clickable copy the below link into the browser)