RC - Cards Credit Operations Officer - NPC INTERNAL USAGE: No. of Vacancies: Reports to: Cell leader Is a Team leader N Team Size: NA Grade: AM/DM/M Business: Underwriting Department: Retail Credit Sub-Department: Centralized underwriting Location: Mumbai/Noida/Hyderabad/Bangalore/Chennai About Retail Credit The Retail Credit department in the Bank is a Credit Underwriting department for all retail products of the Bank. It is also responsible for ensuring the maintenance of a good portfolio quality and for ensuring smooth credit appraisal processes AbouttheRole The Cards Credit Operations officer manager lot of support items like escalation handling , reconciliation , MIS , Process improvement projects , testing , quality check etc . Key Responsibilities Generating different ideas for cost saving or process improvement.
Project handling for cost saving or process improvement.
Completing necessary testing and follow up with IT / BSG team for completion of projection.
Quality check for underwriting and DIP team
TAT monitoring for CRM SR closure
Telecalling for underwriting and verification processing.
MIS reporting and preparation
Vendor management
Training to team members.
Qualifications Graduate / Post- Graduation (MBA/ CA preferred)
Fresher or Experience in retail credit
Role Proficiencies: For successful execution of the job, the candidate should possess:
Knowledge of credit, industry and product trends
Knowledge of regulatory guidelines and norms
Valuable communication (both verbal and written) skill in both English and the local language