Job Title: QAD Project Coordinator (Change Management & Implementation)(Onsite, Jodhpur)
Job Location: On-Site (Jodhpur, Rajasthan)
Experince: 5+ Years
Key Objective: To coordinate the technical execution of QAD Adaptive ERP projects while leading the organizational change initiatives that ensure high user adoption and minimal business disruption.
Core Responsibilities
1. Project Lifecycle Coordination
- Methodology Alignment: Execute project tasks using the QAD Effective On-Boarding (EOB) methodology, ensuring all phases (from Discovery to Deployment) are on track.
- Task Management: Maintain the master project schedule, tracking progress for functional consultants (Finance, Mfg, Dist) and technical teams.
- Meeting Facilitation: Lead weekly project status meetings, document key decisions, and manage the RAID log (Risks, Actions, Issues, Decisions).
2. Change Management & Advocacy
- Stakeholder Engagement: Identify and manage key stakeholders across the supply chain and manufacturing floor to ensure their requirements are reflected in the QAD configuration.
- Change Impact Assessment: Analyze the "Delta" between the current system and AERP 2024, documenting how specific roles will change (e.g., shifting from manual entry to managing by exception via Action Centers).
- Resistance Management: Proactively identify areas of user resistance and develop mitigation strategies to ensure buy-in from the plant floor to the C-suite.
3. Communication & Training
- Communication Plan: Create and distribute project updates, "Countdown to Go-Live" newsletters, and success stories to build organizational momentum.
- Training Oversight: Coordinate the development of training curriculum for the Adaptive UX.
Ensure that "Super Users" are sufficiently empowered to support their departments post-go-live.
- Feedback Loops: Conduct post-training assessments and "readiness surveys" to verify that the organization is prepared for the cutover.
4. Quality Assurance & UAT
- UAT Coordination: Lead User Acceptance Testing (UAT) cycles, ensuring that testers understand the new AERP 2024 workflows and that all defects are logged and prioritized.
- Document Control: Ensure all project documentation, including Standard Operating Procedures (SOPs) and Work Instructions, are updated for the new system.
Required Skills & Experience
Skill Area
QAD Knowledge
Experience with QAD EE or Adaptive ERP; familiarity with Adaptive UX and Action Centers.
Change Management
Practical knowledge of Prosci/ADKAR or similar change frameworks.
Technical Tools
Proficiency in MS Project, Smartsheet or Jira, and Advanced Excel.
Communication
Exceptional presentation and writing skills; ability to explain technical QAD concepts to non-technical users.
Experience
5+ years in Project Coordination or Consulting, specifically within Manufacturing/ERP environments.
Key Performance Indicators (KPIs)
- User Adoption Rate: High percentage of users utilizing Action Centers and Browses vs. legacy reporting methods within 90 days.
- Milestone Accuracy: Completion of EOB phases within the agreed-upon budget and timeline.
- Organization Readiness: Minimal "Critical" issues reported by users during the first 30 days of stabilization.
Why this role is critical
With AERP 2024, QAD has moved toward "Agentic ERP" and hyper-personalization. This role is the "glue" that ensures the technology doesn't outpace the people. You are responsible for ensuring the company doesn't just install a current version of QAD, but actually evolves how it operates