Experience: 4–5+ Years

Location: Hybrid

Shift: APAC Time Zone

Domain: Fintech

Job Summary

We are looking for a hands-on QA / Business Analyst with solid Braze development experience to support CRM campaign delivery and SFMC-to-Braze migration. The candidate must independently handle business analysis, QA testing, and Braze campaign development.

Key Responsibilities

- Gather and document business requirements and coordinate with stakeholders.
- Analyze SFMC journeys, campaigns, audiences, and migration requirements.
- Test Braze campaigns, Canvas journeys, templates, Liquid logic, and personalization.
- Perform functional, regression, API, and multi-channel testing.
- Validate triggers, segmentation, suppression rules, and customer data.
- Support UAT, defect tracking, cutover, reconciliation, and post-go-live activities.
- Build and modify Braze campaigns, Canvases, templates, and segments as required.




- Maintain test documentation, migration trackers, and handover materials.

Mandatory Skills

- Hands-on Braze development: Canvas, campaigns, Liquid, templates, segmentation, custom attributes, and events.
- Strong Business Analysis and QA/testing experience.
- CRM campaign testing across email, SMS, WhatsApp, push, and in-app channels.
- API testing using Postman and basic SQL.
- Experience with personalization, HTML email rendering, and regression testing.
- Strong stakeholder communication and independent execution skills.

Good to Have

- Salesforce Marketing Cloud (SFMC) experience.
- SFMC-to-Braze migration experience.
- Braze Developer certification.
- Fintech domain experience.
- Jira, Agile, and multi-market campaign experience.

📌 QA / Business Analyst - Braze development - Contract (Bengaluru)
🏢 Gravity Infosolutions
📍 Bengaluru