What's The Role The Product Implementation Manager (PIM) within the Capability Hub acts as the operational backbone of the Global Product Management organization, serving as a central hub for portfolio governance, compliance, implementation, and strategic portfolio support. The role supports the execution of Global Product Management priorities across lubricant portfolios, including PCMO, HDDEO, Brake Oils, Transmissions, Marine, Coolants, Industrial Lubricants, and Greases, depending on business requirements and job grade.

The position focuses on data-driven portfolio management, knowledge management, compliance coordination, analytics, and digital enablement to ensure consistency, scalability, and governance across regions while driving execution against defined KPIs and SLAs. By coordinating cross-functional, cross-regional, and system-related activities, Product Implementation Managers enable Global Product Managers (GPMs) and Associate GPMs to focus on portfolio strategy, innovation, customer engagement, and long-term business growth.

In addition, PIMs provide system-level portfolio management and implementation support to regional FPIMs and RAPMs, ensuring effective integration between global strategy and regional execution. At more senior levels, the role also provides guidance and support to the wider PIM community, drives capability development, and contributes to portfolio optimization, digital transformation, and strategic planning initiatives across the Global Product Management organization.

What You'll Be Doing

Portfolio Management &

- Product Lifecycle Support

- Manage the deployment, maintenance, and governance of regional and global product portfolios across business systems, including full GPC data ownership.

- Support and maintain Product Lifecycle Management (PLM) processes, ensuring portfolio data accuracy, integrity, and governance compliance.

- Provide implementation support for product launches, portfolio changes, and withdrawal of obsolete products.

- Support a range of lubricant portfolios including PCMO, HDDEO, Brake Oils, Transmissions, Marine, Coolants, Industrial Lubricants, Greases, and other assigned portfolios based on business priorities.

Data Governance, Analytics &

- Portfolio Optimization

- Ensure accurate and consistent portfolio data management across multiple systems and regions.

- Develop, maintain, and analyse KPI and SLA dashboards to support portfolio performance monitoring and decision-making.

- Drive analytics and insights to support formulation cost optimization, portfolio rationalization, and business performance improvement.

- Provide structured analysis and recommendations to support regional and global portfolio planning activities.

Strategic Portfolio Support

- Support Global Product Managers (GPMs) and Associate GPMs in developing and executing 5 year portfolio strategies and roadmap plans.

- Provide implementation, risk, feasibility, and execution perspectives to support strategic portfolio decisions.

- Contribute to portfolio optimization initiatives through data-driven insights and business recommendations.

Compliance, Quality &

- Governance

- Coordinate and maintain compliance documentation, including SDS, product registrations, certifications, approvals, waivers, and governance records.





- Manage and maintain digital PPAP records and quality-related portfolio documentation.

- Ensure adherence to internal governance, quality assurance, and regulatory requirements.

- Maintain central repositories for formulations, approvals, compliance records, and portfolio documentation.

PPAP, Licensing &

- Project Support

- Support and/or coordinate PPAP activities for automotive-related products, including readiness assessments, documentation, quality assurance requirements, and implementation activities.

- Own or support product licensing activities, including documentation management, approvals, renewals, and implementation support.

- Provide support for Joint Venture (JV), portfolio implementation, and special project activities where applicable.

- Coordinate with manufacturing sites, quality teams, FPIMs, RAPMs, and other stakeholders to ensure successful implementation and compliance.

Digital Enablement &

- Continuous Improvement

- Act as a key user, trainer, and subject matter resource for portfolio management and digital tools.

- Collaborate with digital and system development teams to identify and implement tool enhancements.

- Drive continuous improvement initiatives across portfolio management processes, systems, governance practices, and workflows.

- Support capability-building and digital adoption initiatives across regional and global teams.

Stakeholder Collaboration &

- Execution Support

- Provide system-level portfolio management and implementation support to FPIMs, RAPMs, and regional stakeholders.

- Coordinate cross-functional activities involving Product Management, Technology, Manufacturing, Supply Chain, Quality, Commercial, and Procurement teams.

- Support additive transitions, supplier escalations, and portfolio-related implementation activities in collaboration with GAAMs and other stakeholders.

- Organize governance forums, stakeholder reviews, training sessions, and knowledge-sharing activities to drive alignment and best-practice adoption.

Leadership &

- Capability Building (Senior PIM Levels)

- Act as a senior PIM for complex or high-value portfolios, providing guidance, coaching, and support to less experienced PIMs.

- Lead strategic initiatives focused on portfolio transformation, governance excellence, and digital enablement.

- Support long-term capability development across the PIM community.

- Influence portfolio management, governance, and implementation decisions through thought leadership, analytics, and subject matter expertise.

- Champion best practices and drive consistency across regions, functions, and portfolio teams.

What You Bring

- A background in physical or chemical product testing, product development, or a formal qualification in technical sciences, engineering, chemistry, mathematics, or a related discipline would be an advantage.

- Strong understanding of lubricant product specifications, formulations, manufacturing processes,



and product quality requirements.

- Familiarity with blending operations, supply chain processes, and product lifecycle management concepts.

- Understanding of analytical test methods, quality procedures, and Quality Assurance standards and processes.

- Strong analytical mindset with proficiency in data handling, reporting, data governance, and performance analysis.

- Ability to handle, collate, manipulate, and interpret large volumes of data accurately and with robust attention to detail.

- Experience in developing insights and recommendations through data analysis to support operational and portfolio decisions.

- Strong stakeholder management skills with the ability to collaborate effectively across global, regional, and cross-functional teams.

- Experience working with a broad range of internal and external stakeholders, including suppliers, customers, technical teams, and business partners.

- Excellent communication, organizational, and interpersonal skills, with the ability to manage multiple priorities and deadlines.

- Demonstrated continuous improvement mindset with experience in process optimization, workflow improvement, and operational excellence initiatives.

- Strong problem-solving skills with the ability to quickly learn new concepts, analyze situations, and recommend practical solutions.

- Experience with digital systems and tools, including Microsoft Office applications and data visualization/reporting platforms.

- Strong teamwork and collaboration skills with the ability to work effectively in a matrixed global environment.

- High level of accuracy, ownership, and attention to detail when managing product, portfolio, and compliance-related data.

- English language proficiency at a minimum C1 level.

What We Offer

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.

- Progress as a person as we work on the energy transition together.

- Continuously grow the transferable skills you need to get ahead.

- Work at the forefront of technology, trends, and practices.

- Collaborate with experienced colleagues with unique expertise.

- Achieve your balance in a values-led culture that encourages you to be the best version of yourself.

- Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.

- Grow as you progress through diverse career opportunities in national and
- international teams.

- Gain access to a wide range of training and development programmes.

After you submit your application, you will receive an email providing a link to an online assessment that is a mandatory part of the process. The email will come from HireVue - please check your spam/junk mailbox if you do not see the email. Once completed, your application will be reviewed to determine next steps. Thank you for your interest in Shell.

📌 Product Implementation Manager (Chennai)
🏢 Shell
📍 Chennai