About the Role

We're looking for someone who can take our leadership team's goals and turn them into something every department can work toward and be measured on: clear KPIs, real ownership, and a straightforward way to see whether we're on track.You'll be working on business performance across the whole organisation. That means figuring out what "good" looks like for Projects, Design, MEP, Finance, Procurement, Sales and Operations, building the systems to track it, and helping leaders act when things slip.

Responsibilities

- Building the performance framework. You'll set up a performance system for the whole company that connects our annual goals to department targets, team targets and individual KRAs. Everyone should know what they own, what they're aiming for, and how it'll be measured.
- Designing KPIs A KPI for a site project manager looks nothing like one for a sales lead or a finance controller. You'll design role-specific KPIs with the right weightages, benchmarks and targets, tied to quality, timelines, cost and profitability. As the business changes, you'll revisit them.
- Running the PMO. You'll track our key initiatives and strategic priorities, including milestones, deliverables, budgets and timelines. When something is stuck or falling behind, you'll spot it early and bring it to leadership with a clear picture of what's going on.
- Fixing how we work. You'll look closely at how things get done across departments and find where time, money or effort is being wasted. Then you'll work with functional heads to fix it through better workflows, SOPs, process maps and responsibility matrices,



and follow up to make sure the changes stick.
- Linking performance to rewards. You'll design bonus and incentive frameworks that are fair, transparent and tied to real outcomes: score calculations, achievement slabs, eligibility and payouts. You'll work with Finance to keep these in line with budgets, and set up support plans for teams or individuals who aren't hitting the mark.
- Being leadership's performance partner. You'll work directly with the CEO, COO and business heads. You'll run performance reviews, build the dashboards they rely on, and bring honest, data-backed insight on what's working, what isn't, and what to do about it.
- What success looks like after a yearEvery department and key role has clear, agreed performance metricsLeadership can see how the business is performing at any point, without chasing anyone for updatesStrategic initiatives are tracked properly and delays are caught earlyA few process improvements have made a visible difference to efficiencyBonus and incentive decisions are transparent and based on dataPeople across the organisation feel more ownership over resultsIf this sounds like the kind of role you'd enjoy building from the ground up, we'd love to hear from you.

Qualifications

- 8–12 years in PMO, Business Excellence,



Strategy Execution, Operational Excellence or Process Improvement
- An MBA/PGDM in Operations, Strategy, Finance, Business Management or something related

Required Skills

- You've built KPI/KRA frameworks at an organisational level, not just for one team
- You've designed scorecards and dashboards that leadership actually uses
- You've worked on incentive or variable pay frameworks
- You're comfortable with process re-engineering and standardisation
- You can hold your own with senior leaders and get cross-functional teams aligned

Preferred Skills

- People from management consulting, corporate strategy, business transformation or operational excellence backgrounds tend to do well here.
- If your experience is mainly in HR appraisal cycles, this probably isn't the right fit.

Why Join Zyeta

- Competitive fixed compensation that reflects your experience, expertise and the impact you bring to the organisation.
- Performance-linked bonus, with an opportunity to contribute to building the organisation's performance and reward framework while benefiting from it yourself.
- An opportunity to work closely with the Founders, CEO, COO and business leaders, directly influencing key business decisions and shaping the organisation's growth.
- The freedom to build performance frameworks, business processes and measurement systems from the ground up, with ownership to drive meaningful change.
- An opportunity to grow with Zyeta, with increasing responsibilities, influence and leadership opportunities as the organisation expands.

📌 Performance Management Lead (Bengaluru)
🏢 Zyeta
📍 Bengaluru