Role & responsibilities :

Job Requirements -

- Proven experience across the Oracle SaaS SCM modules listed above.
- Robust understanding of supply chain business processes including item master, inventory transactions, procurement-to-pay, shipping and cost/integration touchpoints.
- Experience providing post-implementation support for Oracle SaaS SCM environments, including issue diagnosis, root-cause analysis, configuration troubleshooting and functional fixes.
- Familiarity with the end-to-end implementation lifecycle - requirement gathering, solution design, configuration, testing, cutover and Go-live - enabling effective ongoing support and enhancement of live Oracle SCM systems.
- Ability to map AS-IS supply chain processes to Oracle Cloud standard capabilities and propose practical TO-BE process designs.
- Valuable understanding of integrations between SCM and Finance, Costing, Projects, external logistics/warehouse systems and reporting platforms.
- Working knowledge of OTBI, BI Publisher, FBDI/ADFdi and basic Oracle PL/SQL for data migration, reporting and issue analysis.

Key Responsibilities

- Collaborate with Level 1 Service Desk, Level 2 Incident/Problem Management and Level 3 teams to diagnose, debug and resolve production incidents within Oracle SCM Cloud, ensuring adherence to contractual SLAs and effective escalation management.
- Gather requirements for new change requests, prepare functional specification documents and drive them through the SDLC using Agile/Hybrid Agile methodology, covering configuration, testing and deployment
- Design and configure Oracle SCM Cloud modules based on business requirements, preparing configuration workbooks, process flows & functional design documents.
- Support quality assurance by developing and coordinating test scenarios, scripts and user acceptance testing (UAT) for bug fixes,



enhancements and Oracle Cloud quarterly releases; guide users through validation of new features or process changes and gather feedback for further refinements.
- Work closely with Finance, Procurement, PIM & technical teams to ensure integrated solution design, resolve integration issues and support reports, extensions and workflow requirements
- Identify opportunities for business process automation & innovation, troubleshoot recurring issues and drive continuous improvement initiatives to enhance system efficiency and stability
- Communicate production status, risks and issues clearly to management, business stakeholders and cross-geography (onsite/offshore) teams, ensuring transparency and alignment on priorities
- Provide Hypercare support ensuring business continuity, timely issue resolution & compliance with project governance and documentation standards

Essential Skills & Knowledge
- Proven track record supporting and optimizing live (post Go-live) cloud-based supply chain solutions
- Deep understanding of end-to-end supply chain processes & cross-functional integration (upstream and downstream)
- Practical familiarity with approval workflows, process automation & configuration in Oracle Cloud SCM
- Experience coordinating with offshore/remote teams for incident resolution, enhancement delivery and escalation management
- Exposure to Oracle implementation methodologies and Oracle Integration Cloud or related APIs
- Robust analytical, troubleshooting and root-cause analysis skills across master data, transaction & integration issues
- Knowledge of Oracle reporting tools (OTBI, BI Publisher) for operational & strategic analytics
- Demonstrated business partnering and stakeholder management skills; ability to translate business needs into system solutions
- Strong documentation, process mapping and user training experience
- Adaptability in high-paced, cloud-centric, globally distributed support environments

Preferred Qualifications

- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field
- Oracle Cloud certifications in SCM are a plus but not required

📌 Oracle Procurement- Oracle Apps - Purchasing (Bengaluru)
🏢 Vipany Global
📍 Bengaluru