Job Title: Office Operations & HR Manager – Printing Industry

Company: Design Paradise

Location: Salem, Tamil Nadu

Job Type: Full time | Work from office

Salary: Based on experience and skills

About the Role

Design Paradise is looking for a responsible and experienced Manager to handle complete office operations, HR activities, staff supervision, customer management and order coordination.

The candidate must be able to manage the office independently, assign work effectively and ensure smooth operations from customer enquiry to final delivery.

Printing industry knowledge or experience will receive first preference. Computer proficiency is mandatory. Previous experience using CRM / ERP software is preferred.

Key Responsibilities

Office Operations & Team Management

- Take ownership of daily office operations and ensure all departments work smoothly.
- Coordinate front office, design, production, accounts and delivery teams.
- Assign daily tasks based on staff skills, workload and order deadlines.
- Monitor work progress, follow up on pending tasks and ensure timely completion.
- Manage office upkeep, supplies, stock requirements and equipment maintenance coordination.
- Coordinate with suppliers and outsourcing vendors.
- Keep the owners informed about daily work, delays and issues requiring their attention.

HR & Staff Management

- Manage staff attendance, punctuality, discipline and employee records.
- Review and approve staff leave and permission requests based on workload, urgent orders and staff availability, within company policy.
- Arrange work coverage during staff absences.
- Coordinate recruitment, interview scheduling, joining formalities and employee onboarding.
- Explain job responsibilities and office procedures to new employees.
- Monitor staff performance, provide feedback and identify training needs.
- Handle staff concerns and resolve day-to-day team issues professionally.




- Maintain attendance and leave inputs for payroll coordination with accounts.
- Coordinate employee exit formalities and work handovers.

Customer & Order Management

- Handle customer enquiries, understand requirements and coordinate quotations and order confirmation.
- Manage customer communication, complaints and delivery expectations.
- Ensure approved designs and complete job instructions reach the production team.
- Track orders through design, production, quality checking, packing and delivery.
- Coordinate billing and payment follow-ups with accounts/front office.
- Ensure orders meet customer-approved specifications and agreed delivery dates.

Computer, CRM / ERP & Reporting

- Use MS Word to prepare letters, documents and office records.
- Use MS Excel for attendance, order tracking, staff reports and stock records, including basic formulas, sorting and filtering.
- Handle email, internet browsing, PDF files, printing, scanning and digital file organisation.
- Maintain customer details, orders, task assignments and work updates in CRM / ERP software.
- Ensure staff update their task status regularly.
- Prepare daily reports on completed work, pending orders, staff availability and operational issues.

Candidate Requirements

- Printing industry knowledge or experience — first preference.
- Computer proficiency, including MS Word and MS Excel — mandatory.
- Practical knowledge of HR administration and staff management.
- Experience in office management, operations or team supervision.
- Previous experience using CRM / ERP software is preferred.
- Ability to independently manage staff, customers and multiple orders.
- Strong leadership, task allocation, follow-up and problem-solving skills.
- Good communication skills in Tamil and basic English reading and writing ability.
- A responsible, organised and hands-on approach to work.

Pay: From ₹15,000.00 per month

Work Location: In person

📌 Office/Operations HR Manager (Salem)
🏢 DESIGN PARADISE
📍 Salem