Key Responsibilities Monitor network performance and security events to ensure system availability.
Configure, maintain, and troubleshoot Check Point, FortiGate, and Palo Alto firewalls.
Handle support tickets and ensure SLA compliance.
Investigate and resolve network connectivity and security issues.
Support LAN/WAN operations, VPNs, VLANs, and enterprise routing environments.
Assist in implementing firewall policies, NAT rules, and access controls.
Document incidents, troubleshooting procedures, and resolutions.
Provide technical support to internal and external stakeholders.
Ensure network uptime, operational efficiency, and security compliance.
Technical Skills
Strong understanding of TCP/IP, DNS, DHCP, VPN, VLAN, and routing protocols.
Knowledge of LAN/WAN technologies and enterprise networking.
Experience with routers, switches, and security appliances.
Familiarity with network monitoring and security tools.
Basic understanding of cybersecurity principles and firewall management.
Perks
Benefits
- Competitive salary package
- Performance-based incentives or annual bonus
- Annual salary review
- Paid sick leave
- Paid annual leave
- Public holidays
- Training on networking technologies
- Career growth opportunities to L2 / L3 Network Engineer
- Hands-on exposure to enterprise-level network environments
- Team-building activities