- Assistant Security Officer (ASO)Supervisory / Management Support Staff

Job Purpose: To supervise daily security operations, manage security personnel and ensure the safety and security of patients, visitors, employees and hospital property.

Roles and Responsibilities

1. Supervise and control security guards and allocate daily duties.
2. Monitor entry and exit of patients, visitors, employees and vendors.
3. Maintain discipline and regulate crowd movement in OPD, casualty and other hospital areas.
4. Monitor CCTV surveillance and report suspicious activities.
5. Ensure proper functioning and security of all entry and exit points.
6. Handle patient and visitor complaints politely and professionally.
7. Respond immediately to hospital emergency codes and coordinate with concerned departments.
8. Conduct regular rounds of hospital premises, parking areas and critical locations.
9. Maintain shift handover reports, incident registers and other security records.
10. Ensure proper uniform, attendance, punctuality and discipline among security staff.
11. Coordinate with HR, Administration, Nursing and other departments whenever required.
12. Report all major incidents, violations and security issues to the Security Officer / Management.

Qualification & Requirements:
- Minimum 12th pass; graduates preferred.
- Experience in security supervision preferred.
- Ex-servicemen will be given preference.
- Good communication and leadership skills.
- Basic computer knowledge and report-writing ability.
- Physically fit and willing to work in rotational shifts.

2. Security Guard (Male / Female)Operational Staff Job Purpose: To provide security assistance, maintain discipline and ensure the safe movement of patients, visitors and hospital personnel.

Roles and Responsibilities

1. Control and regulate entry and exit at assigned security points.
2. Verify visitor passes,



gate passes and authorised movements.
3. Guide patients and visitors to the appropriate departments.
4. Maintain queues and prevent unnecessary crowding.
5. Monitor parking areas and regulate vehicle movement.
6. Protect hospital property and prevent unauthorised access.
7. Assist during hospital emergencies and evacuation procedures.
8. Report suspicious persons, unattended articles and unusual activities to ASO.
9. Maintain proper discipline and courteous behaviour with patients and visitors.
10. Follow instructions issued by ASO and Security Officer.
11. Maintain cleanliness and orderliness at assigned security posts.
12. Ensure proper shift handover and report any incidents immediately.

Qualification & Requirements:
- Minimum 10th pass.
- Physically fit and medically suitable.
- Basic reading and communication skills.
- Good discipline, punctuality and personal appearance.
- Previous security experience preferred.
- Freshers with a responsible attitude may apply.

3. Common Employment ConditionsParticulars

Requirement

Workplace

Private Hospital, Puducherry

Duty hours

8 hours per shift

Shift system

Rotational shifts

Weekly off

As per duty roster

Uniform

Compulsory

Attendance

Biometric / prescribed system

Behaviour

Polite, disciplined and professional

Reporting

ASO / Security Officer

- Key Professional ExpectationsAll security personnel must follow these five principles:

1. Discipline – Maintain punctuality, uniform and proper conduct.
2. Alertness – Remain attentive throughout duty hours.
3. Courtesy – Treat patients, visitors and staff respectfully.
4. Responsibility – Protect hospital people, property and premises.
5. Teamwork – Coordinate with all hospital departments.

- Management's expectation: Security personnel are not merely gatekeepers. They are an important part of hospital administration and patient safety.

📌 Male Security Guards and ASO (Puducherry)
🏢 East Coast Hospitals
📍 Puducherry