- Responsible for managing legal aspects related to personal loan hardship assistance.
- Oversee compliance and regulatory requirements within the legal framework.
- Coordinate with internal teams to ensure legal risk mitigation in loan hardship cases.
- Provide legal advice and support to the Hardship Assistance Unit.
- Handle documentation and legal processes related to personal loan recovery and assistance.
- Collaborate with stakeholders to ensure adherence to legal policies and procedures.
- Monitor changes in laws and regulations impacting personal loan services.
- Support dispute resolution and legal negotiations as required.
- Maintain confidentiality and integrity in handling sensitive legal matters.
- Ensure timely and accurate reporting of legal issues within the department.