We are strengthening production reliability and observability and are looking for a Lead SRE Engineer - Dynatrace to guide SRE and DevOps practices at scale. You will own key reliability metrics, evolve monitoring and alerting with Dynatrace, Splunk, and Grafana, and work closely with product owners and app teams to reduce toil and improve performance. Apply today to drive measurable reliability outcomes

Responsibilities

- Roll out and mature DevOps & SRE practices

- Steer conversations and planning for the SRE team technology roadmap

- Establish and sustain SLIs and SLOs and track MTTR, Lead time for change, Deployment Frequency, and Change Failure Rate

- Build and manage monitoring, alerting, operability, and observability for applications using Dynatrace, Splunk, and Grafana

- Execute performance evaluations and monitoring and propose performance optimizations

- Hold application teams accountable to performance and availability SLAs

- Work with product owners to manage error budget, prioritize toil backlog, and validate results against team, application, and incident metrics

- Join an on-call rotation to handle production incidents and outages

- Continuously improve continuous integration & continuous deployment (CI/CD Pipeline) processes

- Use troubleshooting techniques, incident management, and root cause analysis to address failures

- Champion automation and implement automated processes wherever possible





- Apply cybersecurity measures through ongoing vulnerability assessment and risk management

- Prepare and manage periodic progress reporting for management and the customer

- Coordinate with application teams to ease platform adoption and manage communication within the team and with customers

- Review the current system and develop enhancement and improvement plans

Requirements

- Relevant degree in Computer Science or a related discipline, or equivalent industry experience

- Qualified IT experience of 5+ years, with 5+ years contributing on DevOps or SRE teams

- Hands-on experience supporting production infrastructure environments

- Solid knowledge of CI/CD and modern delivery workflows

- Practical understanding of monitoring, logging, and tracing within observability

- Advanced skills with Dynatrace and Splunk

- Working familiarity with AWS, Azure, or GCP cloud platforms

- Proven experience operating distributed software that is scalable, fault-tolerant, and highly available in production

- Strong collaboration and self-management skills, plus experience fostering operational maturity within teams

- Excellent analytical and problem-solving ability, including calm troubleshooting in high-pressure situations

- Flexibility and willingness to adapt quickly to new technologies

- English proficiency B2 (Upper-Intermediate) or higher

📌 Lead SRE Engineer - Dynatrace (Gurugram)
🏢 EPAM Systems
📍 Gurugram