We are building a reliable, observable production platform and need a Lead SRE Engineer - Dynatrace to set SRE direction and drive operational excellence. You will define the SRE roadmap, mature DevOps practices, and partner with application teams and product owners to improve reliability and performance across services. Apply now to help raise our production standards

Responsibilities

- Implement DevOps & SRE practices across teams

- Lead discussions and decisions on the SRE team technology roadmap

- Define and maintain SLIs and SLOs, along with MTTR, Lead time for change, Deployment Frequency, and Change Failure Rate metrics

- Design, build, and run monitoring, alerting, operability, and observability for applications using Dynatrace, Splunk, and Grafana

- Conduct performance assessments and monitoring, then recommend performance improvements

- Ensure application teams meet performance and availability SLAs

- Partner with product owners to manage the error budget, prioritize the toil backlog, and validate outcomes against team, application, and incident metrics

- Participate in an on-call rotation to respond to production events or outages

- Drive continuous improvement of continuous integration & continuous deployment (CI/CD Pipeline)

- Apply troubleshooting techniques, incident management, and root cause analysis to resolve issues

- Promote and create automated processes wherever possible





- Implement cybersecurity measures by continuously performing vulnerability assessment and risk management

- Manage periodic reporting on progress to management and the customer

- Collaborate with application teams to simplify platform adoption and coordinate communication within the team and with customers

- Analyze the current system and create plans for enhancements and improvements

Requirements

- Bachelor’s degree in Computer Science or related field, or equivalent practical experience

- 5+ years of general IT experience, including 5+ years working in DevOps or SRE teams

- Demonstrated background supporting production infrastructure

- Robust knowledge of CI/CD practices and pipelines

- Clear understanding of observability concepts including monitoring, logging, and tracing

- Deep expertise with Dynatrace and Splunk

- Familiarity with a major cloud provider such as AWS, Azure, or GCP

- Proven ability to operate high-availability, fault-tolerant, scalable, distributed software in production

- Ability to work independently and collaboratively, with strong organizational and interpersonal skills and experience building a culture of operational maturity

- Strong analytical and problem-solving mindset, including strategic thinking and troubleshooting under pressure

- Adaptability to quickly pick up and apply new technologies

- English level B2 (Upper-Intermediate) or higher

📌 Lead SRE Engineer - Dynatrace (Gurugram)
🏢 EPAM Systems
📍 Gurugram