Job Purpose Objective is to create a virtuous cycle of improvement in our product & process to increase ease for our DMS Field team to run their daily activities.

- Ensuring timely delivery of project & respective deliverables
- Ensuring timely communication to stakeholders on project deliverables
- Tracking of project assigned & deliverables as per defined and agreed timelines
- Responsible UI/UX for management of operational issues and interface with IT delivery managers, business units and QA team for resolution
- Preparation of management MIS on various IT projects and deliveries
- Understand change requirements and evaluate to take decision on selection of processes for automation based on impact and extent of change

Duties and Responsibilities

- Project planning and reporting
- Management of DMS Mobility App and Web Portal
- Project Management for end-to-end process & solutioning of DMS features in mobility app and web portal
- Responsible for managing project management components like project requirement gathering, to perform UAT and support post go live
- Robust technology adoption, project delivery and domain experience in Debt Management services
- Responsible for managing & defining solutions for business requirements with respect to system fitment with keeping operational process in center
- Process KPI monitoring





Key Decisions / Dimensions

- To execute cross-functional digital projects maintaining and managing agreed timeline

Major Challenges

- To execute cross-functional digital projects as per agreed timeline and in-line with RBI, legal & compliance guidelines.
- To solve problems for issues that may emerge in the fulfillment space in the course of a cross-functional digital project.
- Identify high customer impact processes within fulfillment and transform them via digital.
- To make sure real-time product & platform support to field team

Required Qualifications and Experience a) Qualifications

Postgraduate with Project Management skill set or Engineering Graduates b) Work Experience

More than 3 years of experience in the financial industry

Experience in Project Management, Payment platform & channels, Semi-technical understanding of APIs, Loan life cycle understanding. Mobile App designing & development delivery will be an added advantage.

Locations Job Level: GB06

Job Title: Senior Lead - DMS COE - Learning & Engagement, Learning And Development, DMS

Job Location Country: India

State: MAHARASHTRA

Region: West

City: Pune

Location Name: Pune Corporate Office - Weikfield Tier Megapolis

📌 Lead - DMS COE - Learning & Engagement/S... (India)
🏢 Bajaj FinServ
📍 India