? We're Hiring: Technical Support Engineers & Senior Engineers!
Are you passionate about technology and customer support? Join our team and help customers troubleshoot technical issues, manage VoIP services, configure call flows, and deliver an exceptional support experience.
✅1-3+ years of Technical Support experience preferred
✅ Experience in International Voice Experience.
✅Fundamental knowledge of Networking and VoIP technologies (One-Way Audio Troubleshoot).
✅ CCNA / CNPA certificate mandatory
✅Experience troubleshooting Cisco switches and network connectivity issues.
✅Basic understanding of Cisco BroadSoft/BroadWorks environments.
✅Familiarity with QoS concepts and voice traffic prioritization.
✅Exposure to Microsoft Teams Voice, Auto Attendant, and related UC technologies is preferred.
✅Knowledge of AKIXI reporting and analytics tools is an added advantage.
✅Solid analytical, troubleshooting, and customer support skills.
If you're ready to grow your career in a fast-paced, technology-driven environment, we'd love to hear from you!
?Interested candidates can apply for this requirement.
?Kindly avoid linkedin DMs.
About Us
Movate (formerly known as CSS Corp)
is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients’ critical business problems proactively. The company is a digital transformation partner of choice for its clients, which includes the world’s top innovators across industries, from mid-market players to large enterprises.
Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes.