09 Nov
|
BizzDeck
|
Kozhikode
09 Nov
BizzDeck
Kozhikode
Company Description BizzDeck is a modern business command center designed for restaurant owners, offering an intuitive dashboard that brings accounting, profitability analytics, and online platform management together in one place. The product provides real-time visibility into revenue, expenses, commissions, payouts, and performance across platforms such as Swiggy, Zomato, and others. By turning complex data into clear, actionable insights, BizzDeck helps F&B; businesses understand margins, manage compliance, and optimize menu-level performance.
The platform supports smarter accounting through automated reconciliations and organized financial reports, enabling restaurants to stay investor- and tax-ready. Built by a dedicated team, BizzDeck focuses on empowering India’s F&B; entrepreneurs with tools that help restaurants grow, one insight at a time.
Role Description The Key Account Manager role at BizzDeck is a full-time hybrid position based in Kozhikode, with flexibility for partial work from home. In this role, the team member will manage and grow relationships with key restaurant and F&B; clients, acting as a primary point of contact for their business needs on the BizzDeck platform. Daily responsibilities include understanding client goals, monitoring account performance, identifying opportunities for upselling and cross-selling, and ensuring a high level of customer satisfaction.
The role involves analyzing client data and profitability metrics, preparing periodic performance reviews, and collaborating with internal teams to resolve issues, optimize onboarding, and deliver product improvements.
The Key Account
Manager will also support business planning initiatives, contribute to customer feedback loops, and help drive adoption of new features that enhance operational and financial outcomes for clients.
Qualifications
- Strong Key Accounts and Account Management skills, with experience handling strategic or high-value clients.
- Solid Analytical Skills to interpret financial and operational data, generate insights, and support decision-making.
- Business Planning capabilities, including forecasting, growth strategy development, and performance tracking.
- Customer Service skills focused on responsiveness, relationship-building, and issue resolution.
- Excellent communication and presentation skills, with the ability to explain complex information in a transparent, structured way.
- Prior experience in SaaS, technology, or F&B;/restaurant industry account management is highly beneficial.
- Ability to work effectively in a hybrid environment, manage multiple accounts, and collaborate with cross-functional teams.
- Bachelor’s degree in Business, Management, Marketing, or a related field preferred.
📌 Key Account Manager (Kozhikode)
🏢 BizzDeck
📍 Kozhikode