Position:Sales Associate
Company: Pantaloons
Department: Retail Operations / Store Sales
Location: Store Location
Employment Type: Full time
Reporting To: Department Supervisor / Floor Manager / Store Manager
1. Job Purpose
To provide excellent customer service, assist customers in selecting products, maintain merchandise presentation, and ensure smooth day-to-day operations of the retail floor while achieving store sales targets.
2. Key Responsibilities
Customer Service
- Welcome customers and understand their shopping requirements.
- Assist customers in selecting apparel, sizes, colours, and styles.
- Provide accurate information about products, offers, discounts, and promotions.
- Ensure a pleasant and satisfying shopping experience.
- Handle customer queries and complaints professionally.
Sales & Target Achievement
- Drive sales by recommending suitable products and encouraging additional purchases.
- Achieve individual and departmental sales targets.
- Promote ongoing offers, loyalty programmes, and seasonal collections.
- Focus on cross-selling and upselling opportunities.
Merchandising & Floor Management
- Maintain proper product display, folding, hanging, and size arrangement.
- Ensure the sales floor is clean, organised, and visually appealing.
- Follow visual merchandising guidelines.
- Replenish merchandise from the stockroom as required.
- Ensure correct product placement and price tagging.
Stock & Inventory Management
- Assist in receiving and arranging merchandise.
- Check product tags, sizes, and stock availability.
- Support stock counting and inventory audits.
- Report damaged, missing, or defective products to the supervisor.
Store Operations
- Follow store policies, procedures, and grooming standards.
- Maintain discipline and punctuality.
- Coordinate with cashiers, supervisors, and other team members.
- Support promotional activities, sale events, and new collection launches.
3. Educational Qualification
- Minimum: 12th Pass.
📌 JB ST-Rohan Gavare (Pune)
🏢 Apparel
📍 Pune