An IT Support professional ensures that an organization's computer systems, hardware, networks, and software run smoothly so employees can work without interruption. You can review a full breakdown of expectations or build a customized posting using the LinkedIn Talent Solutions IT Support Template or the Indeed IT Support Guide. Core Responsibilities • Incident &

- Ticket Management: Log, monitor, prioritize, and resolve employee support requests and service tickets.
- Hardware &
- Software Support: Install, configure, and troubleshoot desktops, laptops, printers, scanners, mobile devices, and operating systems (Windows, macOS, Linux).
- User Account Administration: Create and manage user accounts, reset passwords, and set up permissions in Active Directory, Microsoft 365, or Google Workspace.
- Network &
- Connectivity Troubleshooting: Diagnose Wi-Fi, local area network (LAN), and VPN issues.
- Onboarding &
- Off boarding: Set up current hire workstations, configure software licenses, and revoke access for departing employees.
- Escalation: Route complex or infrastructure and server problems to specialized engineering teams.

Pay: ₹19,500.00 - ₹41,000.00 per month

Work Location: In person

📌 IT Support Engineer (Pimpri-Chinchwad)
🏢 Astranova Biotech
📍 Pimpri-Chinchwad