Job Title: Executive (Planning & Scheduling)

Department: Operations

Location: Work from Office - Ahmedabad

Workdays: Monday- Friday

Role Overview

The Executive – Operations (Planning & Scheduling) will be responsible for planning, scheduling, and coordinating all audit and assessment activities across ISOQAR India’s certification verticals.

This includes managing auditor deployment, tracking audit completion, monitoring timelines, and ensuring adherence to accreditation and customer requirements.

The role demands an individual who is organized, detail-oriented, and capable of managing multiple priorities in a rapid-paced, deadline-driven environment. You will work closely with clients, auditors, and internal teams to ensure smooth execution of audit plans and seamless customer experience.

Key Responsibilities

1. Audit Planning & Scheduling

• Prepare and maintain the annual audit calendar across certification standards (ISO 9001, 14001, 45001, 27001, 22000, etc.).

- Coordinate with clients and auditors to finalize audit dates based on availability and competency

requirements.
- Allocate auditors in line with scheme competence, proximity, client size, and contractual obligations.
- Maintain auditor utilization data and monitor completion of allocated man-days.
- Ensure balanced workload and efficient use of auditor resources.
- Track and update the status of planned, ongoing, and completed audits in the system (CRM/ERP).

1. Client Coordination & Communication

- Act as the single point of contact for clients regarding audit scheduling, rescheduling, and related

operational queries.
- Communicate pre-audit and post-audit logistics, such as agenda, audit plans, and report submission

timelines.
- Ensure timely confirmation of audit dates and dispatch of joining instructions to auditors and clients.
- Escalate client or auditor-related conflicts to the Senior Manager for resolution.

1. Auditor Management

- Maintain updated auditor competency records and availability calendars.




- Support the qualification and re-qualification tracking of auditors.
- Coordinate travel bookings, accommodation, and reimbursements in coordination with the Finance

and Admin teams.
- Monitor timely submission of audit reports and related documentation from auditors.

IIPL/JD/OPS/Sr. Exe V:1 Information Classification: INTERNAL Page 2 of 3
1. Data Management & Reporting

- Maintain operational dashboards, tracking audit plan adherence, delays, and cancellations.
- Generate periodic MIS reports on auditor utilization, audit status, and operational KPIs.
- Ensure timely and accurate data entry into the audit planning and certification management system.
- Support continuous improvement by identifying process gaps and recommending automation or

workflow enhancements.
1. Compliance & Process Adherence

- Ensure adherence to ISO/IEC, UKAS/NABCB accreditation requirements, and internal process SOPs.
- Support in internal audits, witness audits, and audit record maintenance.
- Ensure confidentiality and data integrity across all operational documentation.

Qualifications & Experience

Education

- Bachelor’s degree in business administration, Operations Management, or related field.
- Post-graduate degree/diploma preferred but not mandatory.

Experience:

- 3-7 years of experience in operations, scheduling, or resource management, preferably in a Certification Body or professional services organization.
- Strong experience in planning, coordination, and stakeholder management.
- Exposure to ISO certification or audit lifecycle management preferred.

Skills & Competencies

- Excellent organizational and multitasking skills.
- Strong communication and coordination abilities.
- Proficiency in Excel, CRM tools, and scheduling systems.
- Analytical mindset with attention to accuracy and timelines.
- Ability to manage high volumes of data and maintain compliance documentation.
- Customer service orientation with proactive problem-solving skills.
- Integrity, reliability, and ability to work both independently and collaboratively.

Pay: ₹50,000.00 - ₹60,000.00 per month

Work Location: In person

📌 ISO Coordinator (Ahmedabad)
🏢 MVP Consults Private
📍 Ahmedabad