To handle service desk schedules, produce reports, major incident management handling and communication, Code gold, Major changes, audit tracking, BIA and ITSM policies and process documentation and facing internal and external audits in this area are the primary focus.
Responsibilities
- To handle service desk schedules
- Produce reports
- Major incident management handling and communication
- Code gold
- Major changes
- Audit tracking
- BIA and ITSM policies and process documentation
- Facing internal and external audits in this area are the primary focus
📌 Information Technology Service Management Manager (Navi Mumbai)
🏢 Mastek
📍 Navi Mumbai
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