Why Join 7-Eleven Global Solution Center?

When you join us, you'll embrace ownership as teams within specific product areas take responsibility for end-

to-end solution delivery, supporting local teams and integrating new digital assets. Challenge yourself by contributing to products deployed across our extensive network of convenience stores, processing over a billion transactions annually. Build solutions for scale, addressing the diverse needs of our 84,000+ stores in 19

countries.

Experience growth through cross-functional learning, encouraged and applauded at 7-Eleven GSC.

With our size, stability, and resources, you can navigate a rewarding career. Embody leadership and service as

7-Eleven GSC remains dedicated to meeting the needs of customers and communities.

Why We Exist, Our Purpose and Our Transformation?

7-Eleven is dedicated to being a customer-centric, digitally empowered organization that seamlessly integrates our physical stores with digital offerings. Our goal is to redefine convenience by consistently providing top-

notch customer experiences and solutions in a rapidly evolving consumer landscape. Anticipating customer preferences, we create and implement platforms that empower customers to shop, pay, and access products and services according to their preferences. To achieve success, we are driving a cultural shift anchored in leadership principles, supported by the realignment of organizational resources and processes.

At 7-Eleven we are guided by our Leadership Principles. Each principle has a defined set of behaviours which help guide the 7-Eleven GSC team to Serve Customers and Support Stores.

1.

Be Customer

Obsessed

- Be Courageous with Your Point of View
- Challenge the Status Quo
- Act Like an Entrepreneur
- Have an “It Can Be Done” Attitude
- Do the Right Thing
- Be Accountable

About This Opportunity

Title: IAM Analyst

Overview: 7-Eleven Information Security is looking for a customer-experience obsessed technical analyst to support, develop, and implement our growing capabilities in Identity &

- Access Management. This role will be accountable for requirements gathering Identity and Access Management related solutions for operational support. The ideal candidate is an integrator of people, processes, and technology, a thought leader, a problem solver,



and has a knowledge of security best practices and security technologies.

This candidate should demonstrate aptitude in information security, and specifically within Identity and Access

Management, with a broad breadth of experience in the consumer or retail domain. We are looking for someone who can act like an entrepreneur to engage at the pace of innovation and be courageous with their point of view to ensure appropriate risk mitigation.

Responsibilities

- Identify systemic and procedural gaps and support our IAM policies through security best practices.
- Lead the day-to-day operations of the IAM solutions and services.
- Mentor a sizable team to grow their operational and technical skills
- L3+ Level of Support which provides both operations and hands on opportunities.
- Monitor application health, provide metrics/KPIs and improve run-time.
- Solution scalable integrations to maximize automation.
- Collaborate and maintain platform version upgrades, certification renewals, and patching.
- Complete/Remediate operational incidents and partner with the Help Desk for sustainable success.
- Identify, Assess, &
- Prevent environmental findings to strengthen our interior perimeter
- Supporting custom workflows, rules, forms and policies.
- Participating in a 24x7x365 on-call.
- Analyzing requests to adequately assess risk and best practices to define acceptable solutions, aligning business and security requirements.

Private Label | Internal Circulation only

- Documenting process, standards, guidelines, and knowledge-based documents.
- Performing root cause analysis and communicating with end users on regular basis.

Technical Skills Required

- At least 3-6 years of experience in IAM domain.
- Bachelor’s Degree or equivalent in computer science or a related field

Must Have

- Ability to justify and quantify the day-to-day activity in Operational Support and Initiative Progress




- Hands on Experience with Sailpoint IIQ like developing or fixing workflows, rules, tasks, forms.
- Java development experience and scripting (shell)
- Robust Analytical and troubleshooting skills along with documentation.
- Troubleshooting experience in SailPoint IIQ workflows, rules, tasks and custom form.
- Strong communication skill and must be able to clearly explain via call or email.
- Must be able to generate on demand user reports, access reports from AD, Database or IIQ itself for

Audit and analysis purpose.

- Ability to perform root cause analysis and scan environment regularly to find out gaps, defects, error and document those.
- Eager to learn new technology and demonstrate progress and ideas.

Nice to Have

- Experience on ITIL tools such as ServiceNow.
- Key Insights on Privileged Access Management, RBAC, and Least Privilege solutions. (Delinea /

CyberArk)

- Understanding of standard protocols like OIDC, SAML, OAUTH, SCIM, LDAP, Kerberos.

Privileges &

- Perquisites:

7-Eleven Global Solution Center offers a comprehensive benefits plan tailored to meet the needs and improve the overall experience of our employees, aiding in the management of both their professional and personal aspects.

Work-Life Balance: Encouraging employees to unwind, recharge, and find balance, we offer flexible and hybrid work schedules along with diverse leave options. Supplementary allowances and compensatory days off are provided for specific work demands.

Well-Being &

- Family Protection: Comprehensive medical coverage for spouses, children, and parents/in-

laws, with voluntary top-up plans, OPD coverage, day care services, and access to health coaches.

Additionally, an Employee Assistance Program with free, unbiased and confidential expert consultations for personal and professional issues.

Wheels and Meals: Free transportation and cafeteria facilities with diverse menu options including breakfast, lunch, snacks, and beverages, customizable and health-conscious choices.

Certification &

- Training Program: Sponsored training for specialized certifications. Investment in employee development through labs and learning platforms.

Hassel free Relocation: Support and reimbursement for newly hired employees relocating to Bangalore,

India.

Private Label | Internal Circulation only

📌 Information Security Analyst IV - IAM Analyst (Bengaluru)
🏢 Eleven
📍 Bengaluru