India Loan Ops - 7 plus Years - Chennai

Functional Practices: Business Finance

Job type: Permanent

Contact name: Sadaf Zenab

Contact email: [email protected]

Job ref: 141449

Published: about 9 hours ago

Title of Job - Senior Manager - Agency Loan OperationsSummary We are looking for an experienced professional to join our team as a Senior Manager - Agency Loan Operations. The ideal candidate will have strong expertise in end-to-end Agency Loan Servicing, Transaction Processing, Cash Management, Reconciliation, and Operational Risk Management. The role requires hands-on experience with loan servicing platforms such as ACBS / Loan IQ, along with the ability to independently manage complex loan transactions, ensure operational controls, and guide junior team members.

Location Chennai

Your Future Employer A leading organization in the Financial Services industry, offering an chance to work in a dynamic environment while managing complex Agency Loan Operations and driving operational excellence.

Responsibilities

- Independently manage standard and moderately complex Agency Loan transactions using loan servicing systems such as ACBS / Loan IQ, including drawdowns, repayments, prepayments, rollovers, rate settings, interest, fees, lender allocations, and amendments.
- Oversee deal and facility setup, validate static data against approved documentation, and review borrower and lender notices for accuracy, completeness, payment details, and applicable control requirements.
- Manage cash movements, manual payments, funding requirements, assigned operational queues, notices, and reconciliations while ensuring adherence to SLAs and market cut-off timelines.
- Investigate and resolve aged cash breaks, past dues, unapplied cash, accrual differences, lender position discrepancies, and other complex operational exceptions through effective stakeholder coordination.
- Ensure compliance with maker-checker controls, authorization limits, SOPs,



and audit requirements while guiding junior team members, supporting root-cause analysis, and driving process improvements.

Requirements

- Bachelor's degree in Commerce (B.Com) or Master of Business Administration (MBA).
- 6-10 years of relevant experience in Agency Loan Operations, Loan Servicing, and Transaction Processing within the Financial Services industry.
- Strong end-to-end knowledge of Agency Loan Operations, agent bank responsibilities, complex loan structures, amendments, restructurings, rate settings, allocations, and settlements.
- Hands-on experience with loan servicing platforms such as ACBS / Loan IQ, along with knowledge of facility documentation, borrower and lender communications, cash management, and reconciliation standards.
- Strong analytical, numerical, and exception-management skills, with the ability to independently resolve operational issues, manage stakeholders, guide junior team members, and ensure adherence to operational risk and audit requirements.

What Is in It for You

- Opportunity to work on complex Agency Loan Operations and transaction servicing activities.
- Exposure to leading loan servicing platforms such as ACBS / Loan IQ.
- Opportunity to demonstrate operational leadership and stakeholder management capabilities.
- A dynamic financial services environment with opportunities for professional development.
- Opportunity to contribute towards process improvements, governance, and operational excellence.

Reach Us If you think this role is aligned with your career, kindly write me an email along with your updated CV on [email protected] for a confidential discussion on the role.

Disclaimer Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging, memorable job search and leadership hiring experience.

Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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