Join Our Housekeeping Team!

Housekeeping Supervisor

Company: Bestinn Leisure

Location- Nipani Bangaluru

Department: Housekeeping

Position: Housekeeping Supervisor

Job Summary The Housekeeping Supervisor is responsible for overseeing the daily housekeeping operations of Bestinn Leisures, ensuring that all guest rooms, public areas, and hotel facilities are maintained to the highest standards of cleanliness, hygiene, comfort, and presentation.

The role involves supervising housekeeping staff, monitoring room readiness, maintaining inventory, handling guest requests, and ensuring excellent guest satisfaction.

Key Responsibilities

1. Daily Housekeeping Operations

- Supervise and coordinate the daily activities of housekeeping staff.
- Ensure all guest rooms are cleaned, inspected, and ready for check-in on time.
- Maintain cleanliness and hygiene in guest rooms, corridors, public areas, washrooms, and other hotel facilities.
- Conduct regular room inspections to ensure quality standards are maintained.
- Ensure proper maintenance of housekeeping equipment and cleaning materials.

2. Staff Management

- Allocate daily duties and responsibilities to housekeeping team members.
- Monitor staff attendance, grooming, discipline, and performance.
- Train new employees on cleaning procedures, hygiene standards, and hotel protocols.
- Motivate and guide the team to maintain productivity and service quality.

3. Guest Satisfaction

- Respond promptly to guest requests and housekeeping-related complaints.
- Coordinate with the Front Office to ensure timely room preparation and guest requirements.
- Ensure special guest requests, VIP room arrangements, and amenities are handled properly.
- Maintain a courteous and professional attitude towards guests.

4. Inventory and Cost Control

- Monitor and maintain stock of linen, toiletries, cleaning supplies, and other housekeeping materials.
- Ensure proper usage and minimize wastage of consumables.
- Maintain records of housekeeping supplies and report stock requirements.




- Monitor linen collection, washing, storage, and distribution.

5. Safety and Hygiene

- Ensure compliance with hotel cleanliness, sanitation, and safety standards.
- Maintain proper storage and handling of cleaning chemicals.
- Report maintenance issues, damages, and safety hazards promptly.
- Follow lost-and-found procedures and maintain proper records.

6. Reporting and Coordination

- Prepare daily housekeeping status reports.
- Coordinate with Front Office, Maintenance, and other departments.
- Report operational issues and staff requirements to management.
- Ensure all housekeeping checklists and records are properly maintained.

Qualifications and Requirements
- Minimum 2–3 years of experience in hotel housekeeping.
- Previous experience as a Housekeeping Supervisor or Senior Housekeeping Associate preferred.
- Knowledge of hotel room cleaning standards, linen management, and housekeeping operations.
- Good leadership, communication, and organizational skills.
- Ability to manage a team and handle guest complaints professionally.
- Basic computer and reporting skills.
- Strong attention to detail and commitment to cleanliness.

Key Performance Indicators (KPIs)
- Guest room cleanliness and inspection scores.
- Timely room readiness and turnaround.
- Guest satisfaction and complaint resolution.
- Staff productivity and attendance.
- Effective inventory and cost control.
- Compliance with hygiene and safety standards.

Personal Attributes
- Responsible, honest, and disciplined.
- Strong leadership and team management abilities.
- Customer-focused attitude.
- Proactive approach to problem-solving.
- High standards of personal grooming and professional conduct.

Our Expectation: The Housekeeping Supervisor must ensure that every guest at Bestinn Leisures experiences a clean, comfortable, hygienic, and welcoming environment while maintaining the hotel's service standards and operational efficiency.

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits

- Versatile schedule
- Food provided
- Internet reimbursement

Work Location: In person

📌 Housekeeping Supervisor (Nipani)
🏢 Bestinn Leisure Hotels u0026 Resorts
📍 Nipani