Department: Housekeeping

Job Title: Housekeeping Associate

Reports To: Housekeeping Supervisor / Executive Housekeeper

Employment Type: Full-Time

Work Location: THE HYV HOTELS

1. JOB SUMMARY

The Housekeeping Associate is responsible for maintaining cleanliness, hygiene, and presentation standards throughout the hotel. The associate ensures that guest rooms, bathrooms, corridors, public areas, and other assigned spaces are clean, comfortable, and well-maintained while delivering courteous and professional service to guests.
1. KEY RESPONSIBILITIES

A. Guest Room Cleaning

- Clean and prepare guest rooms according to hotel standards.
- Change bed linen, pillow covers, towels, and bathroom amenities.
- Dust furniture, fixtures, windows, and other surfaces.
- Clean and sanitize bathrooms, toilets, and washbasins.
- Replenish guest supplies and room amenities.
- Ensure rooms are properly arranged and ready for guest occupancy.
- Report room maintenance issues to the concerned department.

B. Public Area Cleaning

- Maintain cleanliness in hotel lobbies, corridors, elevators, staircases, and public washrooms.
- Clean and maintain designated common areas.
- Ensure floors, furniture, and fixtures are properly maintained.
- Follow cleaning schedules and hygiene standards.

C. Guest Service

- Respond politely to guest requests and housekeeping requirements.
- Handle guest belongings with care and respect.
- Report lost and found items immediately as per hotel policy.
- Maintain guest privacy and confidentiality.
- Coordinate with the Front Office for room status updates.

D. Equipment & Inventory Management

- Handle housekeeping equipment and cleaning materials carefully.
- Maintain proper usage of chemicals and cleaning supplies.
- Inform supervisors about shortages or damaged equipment.
- Store cleaning materials safely after use.
- Follow safety procedures while handling chemicals.

E. Coordination & Reporting

- Coordinate with Front Office and Maintenance departments.
- Update room cleaning status to the supervisor.
- Report damages,



defects, and maintenance requirements.
- Follow daily task assignments and shift handover procedures.

1. EDUCATIONAL QUALIFICATION & EXPERIENCE

- Minimum qualification: 10th / Intermediate.
- Previous hotel housekeeping experience is preferred.
- Freshers with a positive attitude may also apply.
- Basic understanding of cleaning procedures and hygiene standards.
- Ability to understand instructions and follow hotel SOPs.

1. REQUIRED SKILLS

- Knowledge of room cleaning procedures.
- Understanding of hygiene and sanitation standards.
- Good communication and teamwork skills.
- Attention to detail.
- Time management and organizational skills.
- Ability to handle cleaning equipment safely.
- Guest-friendly attitude.

1. PERSONAL ATTRIBUTES

- Honest and trustworthy.
- Hardworking and disciplined.
- Punctual and responsible.
- Polite and respectful towards guests.
- Positive attitude and willingness to learn.
- Ability to work independently and as part of a team.

1. KEY PERFORMANCE INDICATORS (KPIs)Performance

AreaExpected Standard Guest room cleanliness100% as per hotel standards Bathroom hygiene100%

complianceRoom readiness

Within assigned time

Guest complaints

Minimum possible

Grooming standards100%

complianceLost & FoundProper reporting

Cleaning equipment

Proper handlingSOP compliance100%

adherence

WORKING CONDITIONS

- Rotational shifts as per hotel requirements.
- 6 working days per week, as per hotel policy.
- Physical work involving standing, walking, bending, and lifting.
- Must follow hotel grooming, hygiene, and safety standards.
- Must comply with all housekeeping SOPs.

1. PERFORMANCE EXPECTATION

Every Housekeeping Associate at THE HYV HOTELS is expected to maintain excellent cleanliness standards, ensure guest comfort, protect guest privacy, and contribute to a welcoming hotel environment.

OUR MOTTO:

"Cleanliness Is Our Pride. Guest Comfort Is Our Priority."

CONTACT : (phone hidden)

Pay: ₹12,000.00 - ₹16,000.00 per month

Benefits

- Adaptable schedule
- Food provided
- Health insurance
- Provident Fund

Work Location: In person

📌 Housekeeper (Nanakaramguda)
🏢 THE HYV Hotel
📍 Nanakaramguda