Hiring Customer Care Executive For Travel Process || Gurgaon || (Gurugram)

Hiring Customer Care Executive For Travel Process || Gurgaon || (Gurugram)

09 Nov
|
THR Consultants
|
Gurugram

09 Nov

THR Consultants

Gurugram

Interested candidates can directly Approach to Ms. Khushboo-(phone hidden)

We are hiring for Customer Care Executiveto act as the primary bridge between our travelers and internal teams. The ideal candidate will leverage excellent communication and problem-solving skills to ensure every customer journey is smooth, memorable, and professionally managed.

Job Responsibilities

- Handle flight bookings, reservations, cancellations, and ticket modifications.
- Work on GDS platforms such as Amadeus, Sabre, or Galileo.
- Assist customers with flight schedules, fares, baggage policies, and travel itineraries.
- Manage PNR creation, ticket issuance, reissuance, and refunds.
- Resolve customer queries and ensure customer satisfaction.
- Follow airline policies and company procedures.

Eligibility Criteria





- Mandatory GDS certification in Amadeus, Sabre, or Galileo.
- Knowledge of airline reservations and ticketing.
- Good communication and customer-handling skills.
- Basic computer knowledge.
- Relevant travel process experience preferred.
- Candidates must be comfortable working in the specified shifts.

Shift Timings

- Male candidates: Night shifts.
- Female candidates: Day shifts between 7:00 AM and 7:00 PM (shift within this window).

Key Information

- Location: Gurgaon
- Salary: Up to 40,000 CTC per month
- Cab Facility: Not provided
- GDS Certification: Mandatory

📌 Hiring Customer Care Executive For Travel Process || Gurgaon || (Gurugram)
🏢 THR Consultants
📍 Gurugram

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