Hiring for Customer Support/ Customer Service (Bengaluru)

Hiring for Customer Support/ Customer Service (Bengaluru)

09 Nov
|
IZEE MANPOWER CONSULTANCY
|
Bengaluru

09 Nov

IZEE MANPOWER CONSULTANCY

Bengaluru

:

Position: Customer Service Executive International Voice Process

Experience: 1 to 6 years

Qualification: Any Graduate

Location: Bangalore

Employment Type: Full-Time

Job Summary

We are looking for enthusiastic and customer-focused individuals to join our International Voice Process team. The role involves handling international customers through voice calls, understanding their requirements,

resolving queries, and providing excellent customer service and customer support.

Key Responsibilities

Handle inbound/outbound calls from international customers.

Provide excellent customer service and customer support.

Understand customer queries and provide appropriate solutions.

Resolve customer issues professionally within defined timelines.

Maintain a positive and professional approach while interacting with customers.

Follow company processes, quality standards, and communication guidelines.

Maintain accurate customer information and call records.

Achieve assigned productivity, quality, and customer satisfaction targets.

Required Skills

Excellent verbal and written English communication skills.





Good listening and interpersonal skills.

Strong customer service and customer support orientation.

Ability to handle international customers professionally.

Valuable problem-solving and decision-making skills.

Comfortable working in rotational shifts/night shifts.

Basic computer knowledge and typing skills.

Eligibility

Any Graduate can apply.

Experience in International Voice Process, Customer Service, Customer Support, BPO, Call Centre, or

International Customer Care is preferred.

Candidates should be willing to work in rotational shifts.

Key Search Keywords

International Voice Process | International BPO | Customer Service | Customer Support | Customer Care | Voice

Process | International Calling | Inbound Calls | Outbound Calls | Call Centre | BPO | Customer Experience |

Customer Relationship | Problem Solving | International Customer Support

Contact: Veera hidden_mobile

Industry BPO / Call Center Department Customer Service (International)

📌 Hiring for Customer Support/ Customer Service (Bengaluru)
🏢 IZEE MANPOWER CONSULTANCY
📍 Bengaluru

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