Elite Connect Global is seeking an experienced and highly motivated Transport & Logistics Operations Manager to lead, develop and expand our operations support division.

We are looking for a professional with strong experience in transport, logistics, fleet operations, dispatch management or third-party logistics (3PL).

The successful candidate will work closely with senior management to understand international transport operations, establish efficient systems, develop operational processes and build a high-performing team.

This is a senior leadership opportunity for someone who wants to take ownership of operations and contribute to the long-term growth of the organisation.

Key Responsibilities

Transport & Logistics Operations

- Oversee daily transport coordination and dispatch support activities.
- Monitor fleet movements, pickup and delivery schedules.
- Develop efficient processes for driver communication, documentation and operational reporting.
- Identify operational issues and implement practical solutions.
- Improve workflow efficiency, productivity and service quality.

Team Leadership & Development
- Recruit, train and manage dispatchers, operations coordinators and administrative staff.
- Develop structured training programmes and standard operating procedures (SOPs).
- Establish team performance targets and quality-control processes.
- Supervise daily workloads, shift handovers and operational escalations.
- Build a scalable operations team capable of supporting multiple business clients.

Business Operations & Process Improvement
- Work closely with senior management to understand business requirements.
- Develop systems and processes to improve operational performance.
- Implement reporting dashboards, KPIs and performance reviews.
- Identify opportunities for automation and technology improvements.




- Assist in developing and expanding logistics outsourcing services.
- Support the growth of the organisation's operations division.

Requirements
- Minimum 7 years of relevant experience in transport, logistics, supply chain or 3PL operations.
- Proven experience managing teams and daily operational activities.
- Strong understanding of fleet management, dispatch, transport coordination and logistics processes.
- Experience developing SOPs, training programmes and operational reporting.
- Excellent leadership, communication and problem-solving skills.
- Good written and spoken English.
- Strong knowledge of Excel, Google Sheets and logistics management systems.
- Ability to work independently, manage responsibilities and build teams.

Preferred Experience
- Experience with established logistics, transport, freight forwarding or 3PL companies.
- Experience managing large operational teams.
- Knowledge of international logistics or overseas business operations.
- Experience implementing transport management systems and process automation.
- Previous experience setting up or expanding an operations department.

What We Offer
- Senior management position with long-term growth opportunities.
- Competitive salary based on experience.
- Opportunity to build and lead your own operations team.
- Exposure to international transport and logistics operations.
- Professional working environment.
- Prospect to play a key role in expanding a growing organisation.

How to Apply Interested candidates can apply through Indeed or email their updated CV to:

[email protected]

Email Subject: Application – Head of Transport Operations

Only candidates with relevant logistics experience and proven team-management capabilities should apply.

Pay: ₹25,000.00 - ₹50,000.00 per month

Work Location: In person

📌 Head of transport operations & Team Management (Jammu)
🏢 Elite Connect Global
📍 Jammu