We are looking for a friendly, well-presented, and customer-focused Guest Relations Executive to join our team at a reputed restaurant in Wayanad.
Candidates with previous restaurant or hospitality experience are required. The ideal candidate should have excellent communication skills and the ability to ensure guest satisfaction.
Key Responsibilities
- Welcome and greet guests in a warm and professional manner.
- Attend to guest enquiries, requests, and feedback.
- Ensure a pleasant dining experience for all guests.
- Handle guest complaints and resolve issues professionally.
- Coordinate with restaurant staff for smooth operations.
- Maintain positive relationships with guests.
- Follow restaurant service standards and hospitality procedures.
Requirements
- Previous restaurant or hospitality experience is mandatory.
- Excellent communication and interpersonal skills.
- Good guest-handling and customer-service abilities.
- Pleasant personality and professional attitude.
- Ability to handle guest complaints patiently.
- Solid teamwork and coordination skills.