We are looking for a smart, enthusiastic, and confident Front Office Executive Cum Student Counsellor to manage front-office operations, handle student enquiries, provide career counselling, and convert prospective leads into admissions.
Candidates with knowledge of Digital Marketing and Social Media Management will be given preference.
- Handle incoming calls, WhatsApp enquiries, and walk-in candidates.
- Explain IT training programs, course details, fees, and career opportunities.
- Follow up with prospective students and convert leads into admissions.
- Maintain student enquiry records and admission reports.
- Coordinate with trainers regarding batch schedules and student onboarding.
2. Front Office Management
- Welcome visitors and manage reception activities.
- Handle phone calls, emails, and appointments professionally.
- Maintain office records and support daily administrative activities.
3. Digital Marketing Support (Preferred)
- Assist in managing Instagram, Facebook, and LinkedIn pages.
- Create and publish basic promotional posts and course announcements.
- Support lead generation through social media campaigns.
- Basic knowledge of Canva, Meta Ads, or digital marketing tools is an added advantage.
Required Skills
- Excellent communication and interpersonal skills.
- Solid counselling, persuasion, and lead conversion abilities.
- Good knowledge of MS Office and basic computer applications.
- Ability to manage multiple enquiries and follow-ups.
- Fluency in Telugu and English preferred.
- Basic digital marketing knowledge is an added advantage.
Qualifications
- Any graduate.
- Freshers with excellent communication skills may apply.
- Previous experience in an IT training institute, educational consultancy, or admissions counselling is preferred.