Here are the core roles and responsibilities of a hospital financial counselor:
- Verify patient insurance eligibility, perks, and pre-authorization requirements.
- Provide patients with accurate out-of-pocket cost estimates for their medical treatments.
- Screen uninsured or underinsured patients for Medicaid, charity care, and financial assistance programs.
- Establish manageable, structured monthly payment plans for patients.
- Collect co-pays, deductibles, and deposits prior to or at the time of medical service.
- Explain complex medical bills, insurance statements, and financial policies to patients.
- Help patients appeal wrongfully denied insurance claims and resolve billing disputes.
- Coordinate with physicians and case managers regarding the financial status of upcoming procedures.
Preferred candidate profile
📌 Financial Counsellor (Jaipur)
🏢 The Calcutta Medical Research Institute (CMRI)
📍 Jaipur
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