Company Description Synergistix (India) Pvt Ltd is a professionally managed organization specializing in sales and marketing, logistics, distribution, and technical services. The company focuses on selling concepts and solutions, partnering closely with customers to qualify materials and support the development of their end products. With systems-driven operations and a solid commitment to efficiency, Synergistix has achieved over 80% customer retention for more than a decade.

Role Description The Field Services Engineer is a full-time, on-site role based in Chennai, responsible for providing technical support and service to customers across assigned locations. Day-to-day activities include installing, commissioning, and maintaining equipment, performing troubleshooting and repairs, and executing preventive maintenance to minimize downtime. The role involves responding to service calls, diagnosing technical issues, and ensuring timely resolution while adhering to company standards and safety procedures.

The engineer will document service activities, maintain accurate records, and coordinate with internal teams for spare parts, technical guidance, and continuous improvement. Regular customer interaction to explain findings, provide usage guidance,



and ensure high levels of customer satisfaction is an essential part of this position.

Qualifications

- Candidates should possess strong Field Service skills, including on-site equipment installation, commissioning, and service.
- Candidates should possess Troubleshooting and Technical Support skills to diagnose, analyze, and resolve mechanical or electrical issues efficiently.
- Candidates should possess Preventive Maintenance capabilities, including scheduled inspections, calibration, and routine servicing to ensure reliability.
- Candidates should possess Customer Service skills, with the ability to communicate clearly, manage expectations, and maintain professional relationships.
- Diploma or bachelor’s degree in engineering (mechanical, electrical, electronics, or related field) or equivalent technical qualification.
- Ability to read and interpret technical manuals, schematics, and service documentation.
- Willingness to travel within the region for customer visits and service requirements, as needed.
- Strong problem-solving skills, attention to detail, and adherence to safety and quality standards.
- Prior experience in field engineering or technical service roles, preferably in industrial or equipment-based environments, is advantageous.

📌 Field Services Engineer (Chennai)
🏢 Synergistix (India
📍 Chennai