Company Profile - We are provide highest level of quality health care by creating a platform which is entirely dedicated to service excellence, patient care and health education to the members .

For more details kindly go through company website: https://www.healthindiatpa.com

Currently we have an opening in CRM Department for Executive Role.

Location: HealthIndia Insurance TPA Services Pvt. Ltd.

406-412, Neelkanth Corporate IT Park, 4th Floor, Kirol Road/ Village, Vidyavihar (West), Mumbai 400086

Roles & Responsibilities:

- Handle incoming and outgoing calls from corporate clients, insurance brokers, HR teams and employees.
- Manage daily emails, respond to queries and ensure timely email communication.
- Monitor shared mailboxes and ensure emails are acknowledged and assigned appropriately.
- Handle day-to-day queries related to cashless claims, reimbursement,



policy servicing and employee benefits.
- Coordinate with internal departments for query resolution.
- Maintain call logs, email trackers and daily pending reports.
- Ensure proper call etiquette, email etiquette and professional communication.
- Follow defined TAT and escalation matrix.
- Provide regular updates to clients, brokers and HR teams.

Good Communication skills (written & verbal) and attitude is mandatory. Kindly revert back on email id - [email protected] or contact us at - (phone hidden).

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Advantages

- Health insurance
- Provident Fund

Work Location: In person

📌 Executive CRM (Mumbai)
🏢 Health India Insurance TPA Service Pvt.Ltd
📍 Mumbai