Project Role Description: Architect complex end-to-end IT solutions across the enterprise. Apply the latest technology and industry expertise to create better products and experiences.
Must have skills:
- SD Access Operations
Good to have skills:
- NA
Experience: Minimum 3 year(s) of experience is required
Educational Qualification: 15 years full time education
Summary: As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas.
Roles & Responsibilities:
- Adaptable to work in 24x7 rotational shifts, including weekends
- Excellent communication skills
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work-related problems.
- Ensure timely resolution of technical issues.
- Collaborate with cross-functional teams to troubleshoot and resolve system issues.
- Document troubleshooting steps and solutions for future reference.
- Provide training and guidance to junior team members.
- Stay updated on industry trends and best practices.
Professional & Technical Skills:
- Mandatory Basic Networking skills: Routing & Switching (CCNA, JNCIA equivalent)
- Must Have Skills: F5 Load Balancers, Cisco ACI, Arista, VMWare - vSphere Networking (Minimum 2 Skills out of the list)
- Good to have Skills: Python, Ansible, Terraform, Git, REST APIs, CI/CD (Minimum 2 Skills out of the list)
- Good to have knowledge on Skills: Cloud Networking, Automation, SDWAN, Firewalls (Minimum 1 skill out of the list)
- Proficiency in designing and deployment SDN Datacenter technologies, Load Balancer Technologies (Optional)
- Strong understanding of network protocols and technologies.
- Experience with virtualization technologies like VMware - vSphere.
- Knowledge of cloud computing concepts and platforms.
- Hands-on experience with troubleshooting hardware and software issues.
Additional Information:
- The candidate should have a minimum of 3 years of experience in SD Access Operations.
- This position is based at our Bengaluru office.
- A 15-year full-time education is required.