- A Desktop Support Engineer Intern provides entry-level IT assistance, helping employees troubleshoot hardware, software, and network issues while learning core technical and service-desk workflows

- Key Responsibilities

- First-Level Support: Act as the initial point of contact for employees experiencing computer, laptop, printer, or application problems. [1]

- Hardware &
- Software Setup:

Install, configure, and update operating systems (Windows, macOS, or Linux) and standard office software like Microsoft 365 and Outlook. [1, 2]

- User Onboarding &

- Offboarding:

Prepare workstations, provision user accounts, set up peripherals, and collect assets from departing staff. [1]

- Network &

- Connectivity Troubleshooting:

Assist with basic LAN, Wi-Fi, IP addressing, DNS, and VPN issues.



[1]

- Ticketing &

- Documentation:

Log support requests, track resolution progress in helpdesk systems, and update internal knowledge bases or FAQs. [1, 2]

- Asset Management: Help maintain IT inventory records, hardware serial numbers, and equipment allocation lists

- Tamil candidates only

- Chennai Candidates and Freshers only

Pay: ₹13,847.00 - ₹47,039.00 per month

Advantages

- Food provided

- Leave encashment

- Paid sick time

- Paid time off

- Work from home

Education

- Bachelor's (Preferred)

Work Location: In person

📌 desktop support engineer intern (Chennai)
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