Reference: * Write HR Madhuri at top of your resume.
Interested candidates can send their CV at (phone hidden)
Job Title: * Customer Service Associate - Inbound
Company: Teleperformance
Location: Kolkata
Work Mode: Work from Office
Process: Customer Service Associate Banking
Kindly note this opportunity is only for work from office
**Compensation for English + H/ B*
CTC: 15K per month, Take Home: 12.6k per month approx.
Compensation for Hindi + Bengali CTC 13.4k, Net take home 11.2 k
Job Summary We are hiring energetic and communication-savvy candidates for the role of Outbound Customer Service Associate. You will be responsible for contacting potential/existing customers, explaining products or services, resolving basic queries, and driving sales conversions. This is a sales-oriented voice process based out of our Kolkata office.
Key Responsibilities - Make inbound calls of customers.
- services clearly and handle customer objections - Achieve daily/weekly individual performance - Maintain customer data and update call outcomes in the system - Ensure professional and courteous communication at all times - Coordinate with team leads for feedback and performance improvement
Eligibility Criteria
Education: * 12th Pass or Graduate - Experience: Freshers can apply - Language: Must be fluent in Hindi + Bengali and English -
Skills: Good communication, basic computer knowledge, willingness to work in a adaptable shift's environment having great translation skill.
Shift & Work Details - Work Mode: Work from Office only -
Shifts: Rotational shifts as per process requirement - Week Off: Rotational (6 days working, 1 day R. W/O) No night shift for female
Interview Details - Venue: Smartworks Building, Victoria Park, 4th Floor, Sector V. Teleperformance Recruitment Area, Kolkata - Documents to Carry: Updated Resume, Govt Photo ID, 2 Passport Photos -
Contact No: HR Madhuri- (phone hidden)
Perks - Fixed salary - Career growth in BPO - Training provided for freshers. - PF - ESIC - Gratuity