We are seeking a motivated and enthusiastic Customer Service Trainee to join our dynamic team in Maharashtra. This role is ideal for individuals looking to start their career in the customer service sector, particularly within the BPO and telecom industries. As a Customer Service Trainee, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and assisting them with their needs.

Key Responsibilities

- Engage with customers through various communication channels, including phone calls and emails, to provide support and resolve issues.
- Understand customer requirements and provide appropriate solutions, ensuring a high level of customer satisfaction.
- Participate in training sessions to enhance your skills in customer service and product knowledge.
- Collaborate with team members to achieve departmental goals and improve service delivery.




- Assist in cross-selling products and services to enhance customer experience and drive sales.

Required Skills

- Strong communication skills, both verbal and written.
- Ability to work in a quick-paced environment and handle multiple tasks.
- Basic understanding of customer service principles and practices.
- Familiarity with BPO and telecom operations is a plus.
- A proactive attitude and willingness to learn. If you are passionate about customer service and eager to develop your career in a supportive environment, we encourage you to apply for this exciting opportunity as a Customer Service Trainee.

Industry

BFSI

Department

Customer Service (Domestic), Sales / BD

📌 Customer Service Trainee (Dombivli)
🏢 GHRS TRAINING
📍 Dombivli