We are seeking a dedicated Customer Service Representative to join our team in Karnataka. The ideal candidate will be responsible for providing exceptional customer support and service to our clients. This role involves handling inbound calls, assisting customers with inquiries related to credit cards, loans, and banking services, and ensuring a high level of customer satisfaction.

The representative will also engage in tele sales and collections, as well as manage customer interactions through email and chat.

Key responsibilities include responding to customer queries, resolving issues efficiently, and maintaining accurate records of customer interactions. The successful candidate will possess robust communication skills, a customer-oriented mindset, and the ability to work in a fast-paced environment. Familiarity with life insurance products and experience in an international BPO setting will be an advantage.

If you are passionate about helping customers and thrive in a dynamic work environment, we encourage you to apply for this exciting prospect.

Industry

BPO / Call Center

Department

Customer Service (Domestic)

📌 Customer Service Representative (Bengaluru)
🏢 Future Technologies
📍 Bengaluru