- Designation: Relationship Manager - Clever Harvey

- Location: Juhu, Mumbai (Work from Office)

- Employment Type: Full-time

- Working Days: 6 days a week (alternate Saturday or Sunday off)

Key Responsibilities:

- Build and maintain relationships with students, parents, and partner schools.

- Handle program-related queries and provide timely updates.

- Drive student enrolments, engagement, and retention.

- Coordinate scheduling, reminders, mentoring sessions, and program logistics.

- Ensure a seamless student experience from onboarding to program completion.

- Coordinate with internal teams to resolve queries and improve service delivery.

- Maintain records, monitor satisfaction, and share regular updates.

Desired Candidate Profile:

- Excellent communication, interpersonal, and problem-solving skills.

- Solid organizational, documentation, and time management abilities.

- Proactive, empathetic, and solution-oriented approach.

- Bachelor's degree in Business, Marketing, Communications, or Education.

- Prior experience in relationship management, sales, or customer success.

- Experience in the education or study abroad sector would be an added advantage.

📌 Customer Relationship Manager (Mumbai)
🏢 IMS Learning Resources
📍 Mumbai