Customer Relations Officer (CRO) – Tele-sales | Pixell Energy, Maradu, Kochi

Pixell Energy (PIXELLENERGY SOLUTIONS PVT LTD) is building India's Universal Charging Network. We set up and run Pixell-branded EV charging stations through a franchise model, sell EV chargers to businesses and run a charging software platform across Kerala, Karnataka, Tamil Nadu and Telangana.

The role

You are the first voice of Pixell Energy to every prospect. You call the leads we give you, qualify them, book meetings for your paired Sales Manager and follow up until the deal closes. You report to the Customer Relationship Manager (line manager) and the VP – Business Operations. Office-based role – no field travel.

Key responsibilities

- Call every assigned lead on the same day (Meta, website, Google, referrals)
- Qualify prospects – interest, location, land/site, power availability and readiness to invest
- Book and confirm site visits and meetings for your Sales Manager, planned route-wise
- Coordinate with the Sales Manager to send proposals and follow up until the prospect decides
- Coordinate with the Sales Manager to collect client documents; ensure the booking amount and documents are collected at conversion




- Make outbound calls to prospect lists and re-engage cold leads
- Log every call in TeleCRM and send a daily call report

Requirements

- Minimum 3 years of telecalling / tele-sales experience with daily targets
- Fluent Malayalam and English; confident, polite phone manner
- Comfortable with CRM, WhatsApp and basic computer work
- Preference for candidates with experience in EV charging station sales

Salary: ₹20,000 – ₹30,000 per month (based on experience) Timing: Monday to Saturday, 9:00 AM – 6:00 PM

Location: Corporate Office, HiLite Platino, Maradu, Kochi

How to apply: Apply on Indeed or send your CV to [email protected] with subject "Customer Relations Officer – Kochi". Call / WhatsApp: 90720 02055.

Pixell Energy is an equal-opportunity employer.

Pay: ₹20,000.00 - ₹30,000.00 per month

Perks

- Provident Fund

Ability to commute/relocate:
- Maradu, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)

Experience:
- outbound telecalling / tele-sales: 3 years (Preferred)

Language:
- Malayalam (Required)

Work Location: In person

📌 Customer Relations Officer (CRO) - Tele-sales (Maradu)
🏢 PixellEnergy Solutions Private
📍 Maradu