Job Title: Console Trainee

Job Summary

We are looking for a Console Trainee to assist with hospital communication activities, handle telephone calls and support patients and visitors with their enquiries.

Key Responsibilities

- Handle incoming and outgoing telephone calls.
- Attend to patient and visitor enquiries.
- Transfer calls to the concerned departments.
- Provide basic information about hospital services, doctors and departments.
- Coordinate with different hospital departments.
- Assist in handling appointment-related enquiries.
- Respond to calls politely and professionally.
- Ensure timely communication and proper call handling.

Qualifications
- Any Degree / Diploma from a recognised institution.
- Valuable communication skills.
- Basic computer knowledge.
- Freshers can also apply.

Required Skills
- Good verbal communication.
- Interpersonal and coordination skills.
- Basic computer proficiency.
- Positive attitude and willingness to learn.
- Ability to work in shifts.

Work Location: In person

📌 Console Trainee (Karunagappalli)
🏢 VALIYATH INSTITUTE OF MEDICAL SCIENCES
📍 Karunagappalli